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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I never selected auto replenishment but system automatically enrolled me. Had to go through manage process (9 click steps) to cancel immediately.
Had an auto replenish and annual subscription, ordered was supposed to have come in october, never came and nobody could tell me why, was sent a second time, never came, never got tracking info it never left. I have security cameras it definitely never came. Emailed a third time to follow up, couldn't tell me where it was or why it never came, refunded me and that was the end of that, reached out again, they told me they reviewed and saw i was already all sorted, so it never came, we don't know why but we refunded you. Sorry you can't place an order and we don't know why. Said my mascara would be resent as that was a pre-paid subscription, that was 3 business days ago and I still have no tracking info. Every item before October has arrived no issue.
The ordering process was great. Very easy to navigate. I'll def be ordering from them again.
Absolutely did nothing to help with my fine lines. Did not help with any puffiness under eyes. I'm sure it's great for some people, but it did nothing for me.
When you apply the product foundation is smooth and looks natural⊠and if possible don't send me the # 60 foundation anymore. Because I want to change it to #120 foundation and I just order and purchase it today. Thank you
My experience from the color match to ordering the foundation was great. Easy to follow the ordering process.
There's $100 worth of product on my credit card of product that I did not buy now I have to wait for it to come in and send it back. There should be allotted time for cancellation in the event of an error like this one
While placing my order I was under the assumption the prices I was seeing were in CAD however to my surprise they are all in USD which makes a substanial difference in the bottom line for us Canadians. I would recommend it being more clearly advertised the pricing is in USD. I was not aware until I saw the total I was charged on my credit card making it too late to reconsider.
Estoy fascinada con los productos cubren super bien apenas tengo una duda pregunto y el equipo del Makiage me responden a la brevedad cosa que para mĂ es por lo que sigo aquĂ con ellos 10 de 10 los amo
I love the product. I do get a lot of compliments on my makeup
J'aime tellement cette petite bouteille argenté que j'en mangerais, c'est une belle découverte, influencé par les réseaux sociaux.
Overall the process for the initial was not complicated. However, I am not a fan of the last minute add on click screens or the if you order in the next fifteen minutes... It starts to make it feel like buying a car from a used salesman. All that being said it wasn't hard to get through it and only a minor annoyance.
I love the quality products, ease of ordering, and customer service. I never have to worry that I might not like a product when I try something new because they will easily replace it with another color or provide a refund. Strongly recommend their foundation, mascara, wrinkle eraser, lip products and makeup brush.
I ordered their products. I do like their waterproof eyeliner. The only problem is not waterproof. It could come off very easy with water. But I do like the liner brush. The poor gel does not work. Make up does not cover pours. I do like that the make up is, not drawing out skin, but not a product for me. Not for the price.
I love this makeup! The eyeliner is my favorite and the foundation, I woke up like this is amazing!
There are 2 products I can't live with out from II Mikiage. The I woke up like this foundation is the best. Feels great, looks great and lasts all day! Theblack Char mascara is to die for...never flakes...and makes my lashes look great everyday!
I do like the product I have received so far, but the upselling during the checkout leads to confusion about whether the transaction has actually occurred, kind of annoying
This foundation is just that, the foundation that supports the entire artistic creation that is my make-up routine. It's a smooth canvas and lasts the entire day.
Answer: Yes! I believe they are anywayâŠbut the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I meanâŠthey really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

