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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Done it on line quick and easy took the online quiz it was simple and easy and let see how long it takes me to get my product
I heard a lot of good things abt this product. I just pray that it works for me
The coverage is effortless to apply.The smooth
visible results are instantaneous.
It says I added on a product I did not. Then also upped the price of the product if I keep it. Said 36 if I do subscription now is saying 49. Seems like a huge scam!
The mobile browser website check out process is a complete nightmare. It allows you to enter your PayPal payment details before the shipping information section, and once the PayPal details go through, the order is placed and you don't have the option to put in your shipping information at all.
Was browsing FB, and came across your AD, did the quiz and I was matched to the product that I got interested in. I just ordered a few moments ago, the free full size trial. And I am now super excited to try them! The ease of it all made the difference, no frills. I hope the products lives to it's promise!
So many questions and still did not match my color properly. The foundation seems like it will be too dark for my skin complexion from the tiny picture at checkout. You guys should give at least the color before and after. Also a color palate of all ur foundation colors should be present. Then after check they asked me a series of other questions. It was exhausting.
Ordering makeup online can be convenient, but satisfaction depends on factors like accurate shade matching, quality, and reliable reviews. I received all this from Il Makiage! The products had clear, detailed descriptions, and a good return policy to ensure a great experience.
So on YouTube I saw an offer for this under eye cream which was totally ironic, I had just been saying "Geesh these bags look awful". So I signed up for try before you buy I'm so excited looking at other reviews I cannot wait to say bye bye bags! No bag lady here!
Super easy and informative. I can not wait to get my products! Ready to look beautiful
The web site was a little confusing for someone like me who isn't very computer literate.
I agreed to a $6 charge to try the sample out then they charged me $6 and $27. I would like my refund. That agreement was not stated nor said anywhere.
I really appreciated the thorough color quiz on my foundation. I guess we'll see if it's accurate when the product arrives. My only negative experience was the relentless promotion of another discount on my way to the checkout. Instead of recommendations, it just feels like badgering.
Really great customer service. The one product that I didn't care for was refunded immediately and I'm in love with the other three products. I'll be using them for a very long time!
I will be sixty in March. I feel the Power Lift is the best moisturizer I have ever used over my life time. Keeps me reordering time after time.
I try to order the primer for 20% off too but it not let me go through so how can i do? I want to add the poreless primer for the 20% off to the order, please help.
I have been Wanting to try this product for a while now. One.
Of my friends told me.This product was very good, so I'm trying it out.Hopefully the color will be a good match for me!
The way they make you pay is confusing to say the least. Once you think you are done they keep trying to get you buy more stuff. I accidentally bought something that now I am going to have to return it. I have used their products before and I like them. I just don't like the add on products.
I was trying to buy a gift for someone else and didn't want to answer all those questions about my hair and pores etc. I thought I would never get out of the site. There has to be a way to bypass and complete my purchase.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

