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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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A1 customer service, quizzes are simple to use, website straightforward. Would love to see Makiage in Canada! Great products. Returning customer
Buying the right foundation can be a painful process, but Il Makiage seems to have cornered the market on doing it right. It's not only the right color and good quality, but it lasts all day. Thank you.
I love how it feels in my face, silky soft and it does exactly what is intended to do
The products haven't arrived yet, is there any time daley? Thank you.
Had trouble stopping auto replenish order. Do not have a way to print shipping return label. Did not like my experience at all
I saw this ad on instagram a few years back and have been using this foundation since! I was scared of the price but this foundation lasts a while because the coverage is TERRIFIC. So worth it.
Love your products, but do not appreciate the high pressure sales tactics to continue to up sell for additional products and pressure to subscribe. If discount pricing can be offered for subscription, the same discounts should be offered for returning customers.
I tried to cancel my order immediately after ordering because I accidentally ordered an extra item that I don't want/need. There is no contact phone number to call to cancel, nor does the site let you cancel and order.
Very frustrating. Now it's taken the money out of my account and I don't want it!
I am 55 years old and have tried many products. These products are absolutely the best. I was very skeptical at first as I am with many on-line products. I am so glad I tried it.
Please return one item,I am not pleased,until I receive my refund
Explained to them I didn't order Anything advised them of the situation then they sent me this big long email saying click this button to unsubscribe I click the button and I get an error message saying that that site can't be found so I messaged him again and then nothing so are they going to try and automatically debit my account for hundreds of dollars? Probably. Absolutely ridiculous it's just a big old scam
Initially, I was surprised by the online quiz that matched me with my shade a year ago. While using that, I still have the concealer. Recently, I noticed a new eye product, so I decided I wanted to try it as well. The website is not difficult to use, and I was able to make my purchase as needed, and I'm excited to try it.
Survey and service is exceptional
I trust that they chosen the right color foundation and it came with 2 free gifts also its an option for setting automatic delivery every 3 months
I have not received order yet, but it was quick and easy.
The website was an interesting experience. The try and if don't like return was the hook that got me to try something new. The product was as advertised and I'm very pleased! Shipping took awhile but hey it's December and everything takes longer.
The order process was super easy. Looking forward to the products and will rate my experience with them once I receive them
I have absolutely loved all of my products. If I ever have a question, the amazing customer service crew promptly answers it. I am so happy to have found II Makiage!
I've went ahead and purchased a trial of the foundation and the concealer. I will know more after that. I will debate on the primer at a later time. Nonetheless, the experience has been a good one! The quiz was easy enough, even asking the same question twice, before and after some shade questions. I appreciated that since going through the quiz, you rethink some things. I do wish they offered a longer option for restocking our items, as I don't purchase or wear make up often, but love to use it in full when I do. I am interested to see if it's a match though. Having Latin/Germanic skin, I have very difficult time color matching. I've even went to Sephora multiple times to do so, and they have a hard time determining it. I have a cool colored chest, neutral neck, and seemingly warm or neutral face. I've been told I'm a true winter cool recently, but have yet to test that. Hoping to finally have something that matches though! Would love to just have one foundation option instead of the 15+ in my stash.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members