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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I have tried several of the Il Makage products. I love everything I've tried. I just reordered the exfoliator. It's amazing!
This was so quick and easy. No problems or glitches with website or ordering. Best experience with an online business.
Thus was my 1st time purchasing but they made every step feel like they were directly in front of me. I'm so excited to get my products and try them! I'm 61 and makeup is not exciting anymore cause my face has drastically changed. Hopefully this works miracles.
I bought foundations from ilmakiage over the past year. They put me on autoship automatically. Product notification for shipping was sent to me and ld cancel the shipments because it was more than l could ever use. In November l received a shipment notification that 11 identical foundations were being shipped to me! I contacted them within hours to cancel this outrageous shipment. Customer service told me it was too late to cancel and it was already shipped. I then asked them to send me a return label so as soon as l get their package l can ship it right back. They emailed me the return authorization label right away. BUT l also ask them for the tracking # of their shipped package. Ilmakiage was unable to provide it to me despite multiple requests. Meanwhile $421 was charged to my credit card. I contested the charge with my bank. The bank reverted the charge successfully and l NEVER received the shipment. My take on this is ilmakiage has deceiving business practices. Beware of their autoshipments. I will never buy anything again from them.
Very easy to order. Lots of extra offers but easy to decline or accept.
I have tried many makeup primers in the past and hated them all. Last year I saw the transparent il Makisge and tried it out. I loved it! I ran out of it and threw away the bottle. Then I went to order more and forgot the name!. I searched and finally found it so I bought 3-bottles. I love this stuff! I am 74 years old! And I think it really helps me look younger (even if it's only in my eyes!🤪🤪)
My purchase is limited to skin care, as I am mostly a mascara and go girl. I like what I have tried, thus far. I would be interested in auto-ship if I could have more control over the timeframe of the shipments.
I love my foundation so much, I bought my sister some for Christmas!
Promises are true. Amazing product! Masks wrinkles!
I ordered this with high hopes. I read the great reviews and figured it was worth a try. I followed all the instructions and watched YouTube videos of tips and tricks for the product. It made my skin look old! I decided to try it one more time and same results. It simply didn't work for me
When ordering it said I had unlocked free shipping and to click to redeem. I did, but there was still a $6 shipping fee when I checked out.
Can something be done? Why say that then charge?
Went above and beyond to make my experience the best possible!
I had a promo code for 20% off for my purchase and I was not able to use it, said it was not valid! Not sure why
As a first time buyer, I was given complimentary shipping for my product. This always helps when
Purchasing something new.
I ordered foundation and concealer and the match I perfect! No only is the quality excellent, but th items came quickly as well! I would recommend 100%!
U love the product. But find the site terrible.
So close to finding products that are close enough. If I don't get what I order I will stop it again.
Simple to re-order as I am not on the automatic re-order cause I only use a foundation about once a year. Took no time to find my previous order.
Best foundation I have found in years and I'm in my 50's.
I took the test a few different times just to be sure of the color match, got the same one everytime so thought for sure would be right. Tried it as soon as I got it and it was so wrong! Pretty upset because of all the hype
I don't need a store to know my face color... I am exciting to receive in home my first Il Makiage product to try on!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members