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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I got an email saying '"restock". You had an option to auto refrill and get 20% off or 10%. I'm assuming you know the one. I decided to give another try! First it brought up the wrong color! This was an issue before. I started with the 120 and was happy with the 130. In trying to change colors on this email I couldn't find anywhere to get the 10% off. I'm sorry, I just think your web site gives false information! It looked like I would automatically get the 10% off for restocking. When I hit the final button and it said 53.00 I was very disappointed. I know that's not a lot of money. It's the point!n n
Ordered the new redness control cream and am excited to get it. I have extremely fair skin and my dermatologist regularly has to give me chemo/chemical peels to keep any skin cancer from forming. This leaves me with very red skin that will take well over a year to lighten up to the color of my skin (vitiligo also ensures I have no color on my face). I'm hoping this redness control cream helps me hide the red discoloration under my makeup!
I just ordered it, but the process was quick and easy
I've been buying these products for a few years now and have been very happy with the quality overall
Doing the quiz was good but very disappointed that although I had a 10% discount code there was NO place to add it when placing the order...shameful and dishonest! This has happened a few times this Christmas season, had no clue that you also did this, unfair! Hoping I like the products!
There have been times where I've needed a refund or help with the return and I've always gotten the best service from the customer service at Ilmakiage not to mention the products are always spot on
So far, very pleased with all of the products. Hopefully this will be my next new favorite.
I've never been a fan of liquid foundation until I tried this product. I love it! The foundation and primer are excellent!
I enjoy my Makiage products very much however, I wear make up only on Sundays. It is annoying to me that you are forced to have auto shipments on YOUR choice of a timeframe! I would like to reorder when my needs require please.
I look forward to reducing the bags under my eyes with my new product!
I made a purchase today and needed to speak to someone in reference to an address discrepency and theres nobody u can talk to u have to email and wait for a response.i dont care how good the products might be but when a company dosent have anyone to speak to for help to me thats a red flag and just bad business.wont be ordering anymore from this company
After going through the order process, I was invited to purchase more products which I declined. Then when I thought I had completed my order, I got 2 messages saying I needed to complete my order to get a free gift. I was about to go through the order process again but checked my email and finally got a confirmation of my first order. I would have made 2 orders if I hadn't double checked my email. It would be helpful if you had a confirmation number and message at the end of the transaction to prevent confusion.
The website was easy to navigate. I felt like there were enough questions to be accurate. Hopefully. Lol We will see…so far so good.
I didn't get the discount I was promised and was charged $78 instead of the $60 I was promised.
Love the website. Easy to navigate. They offer good deals for good quality products. My go to for all of my makeup 🥰
I love their products! I have not been disappointed with any of their products!
I was able to find what I needed quickly and the order process is extremely simple
Using the word (claim your 20%) and once I click on it I found out that another product was added to my order and I will be change for it!
I've been using Ilmakiage for a year now and I love their product so much because it works like magic. I wish if this product available at Sephora since I'm from Canada so that we can easily buy without paying for shipping.
I was going to order this but changed my mind. I didn't finish filling out my banking information! How could they do this without my CVV code?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members