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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I put the cream on my face just like the ladies in the videos. I had no "magical" experience of seeing the bags or wrinkles disappear or even diminish. What a waste of $62
I absolutely love this primer. It helps to make my foundation look flawless.
Easy website to navigate and I like the color match test compared to other companies. I'm excited to get my products so I can try them out!
They will present you with a discount for auto ship when you add items to your cart, but then charge you full price. Impossible to contact customer service or cancel order online, but I tried emailing them.
There were too many advertisements to purchase additional items. After placing my order, I checked out and and discovered I was charged for the item at $54.00 plus shipping. They advertised a trail of 14 days and return if you are not satisfied. The charge would be for shipping only. So before you order, look at your invoice. You are purchasing the product.
Affordable, great quality! I have purchased from il quite a few times now and I absolutely love the products!
First off I had to do a whole new order off my fiancé computer because for some reason you guys didn't want to take my card with enough money in it. Then I couldn't even do the try before you buy. Fine whatever. But then I get bamboozled into another couple of questions after skipping some other products into some hair product here I am thinking it's your product and it's someone else's. They took the money out right away even though it was a try before you buy. So now I'm having to deal with that customer service issue. Like why even bother showing other companies? All you did was make this more problematic and I'm definitely not continuing any subscription I will be cancelling. This is a gift from my fiancé to me but Jesus Christ the headache I had to go through.the obstacles I would rather drive myself to a store at this point. Awful first time experience..
Everything is a 10! Except, I just wish the bottles were the unbreakable!
Very confusing. Should only be charged $6.41 and then looked at my orders and it said $89 which I did not order. May have to cancel
It won't take the discount code. No response when I tried to contact you 3 days ago for help. So I attempted order and you just charged full price. I immediately tried to cancel the order but was refused. Not happy at all! 😔
My face feels great, with Super C serum lots of moisture texture it has improved my colegen
It's amazing just love it
Much easier to make a purchase online than to the store
With the quiz, they can determine what is the best product for you, love that idea
The color match was 3 to 4 times lighter than my complexion. After answering the questions to the best of my ability.
Received a promo code used it, I can't wait for your product to arrive. Thank you
Why hasn't it showed up yet? The money was taken out of my bank and I still haven't received anything
The website takes you away from your order asking to do a review, for an extra $20 off? Then compromised my checking account trying to take $120?instead of 40$ my bank always alerts me that accounts is now closed I'm very disappointed with this website *******@ILMAKIAGE.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members