Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I really enjoy this makeup so much and will continue to order
No permite cancelar, hice el pedido por error y no dala opcion, esta obligado a continuar, no me parece correcto. Si no quiero el producto no pueden obligarme a comprarlo,
My friend told me about these products. I'm very particular of what I put on my skin. So I'm giving it a try to see what the hype is all about. I'll keep you posted
This website has this feature that will catapult you to checkout and if you're not careful you'll end up buying all kinds of stuff you were looking at. Then as and after you check out, it's one upsell after another. Do this - buy one thing and then hold out for the upsell discount. But be super careful or you're gonna end up with auto billed orders of stuff you may have just been reading about.
The checkout process is confusing and is not streamlined. I don't like the add on products that you have to go through after placing your order. It's almost deceitful the way it looks like your order didnt go through until you click through all of these additional add on items.
This site is so sensitive and all over the place. It's very confusing and any time I try to swipe I was accidentally hitting the purchase or auto replenish icons. I've been purchasing this concealer for a couple years now and never had an issue until today.
I love having the different model videos giving details on how they achieve their looks which help me decide on what products to get and look forward into trying those techniques. I would have given five stars but I've been waiting a couple months for your nude lip gloss to get back in stock and still nothing.Will you be getting this back?
You have great products, I hope you put CAD currency and that would be helpful for canadian buyers to see the actual total before checking out.
I love how these products feel and look on my face… from primer to foundation.
Il Makiage is simply the Best Cosmetic Company around
Bar none
Every single product they offer changes your skin for the better. Every product I've used has made my skin look and feel remarkable. This is the only Cosmetic Company you need to do business with!
I just wanted the foundation you was only supposed to charge me close to $6 but now you're trying to sell me something else and I cannot place my order so I am very unhappy please let me know if my orders been placed 🤨
Color is good. Coverage doesn't seem to last all day. My brown spots seem to creep through by the end of the day. The whole point of using this, was to eliminate the need for a spot blocker. I use a brush. I've tried a sponge, wastes a lot of product.
Can't wait to see if my match is a good one.
I have spend a lot of money trying to find my match. Hopeful! Stay Tune!
This is the second time that I have ordered the no filter primer. It makes your makeup go on so nicely. I will probably continue to order this product.
I liked that they analyzed my skin type and told me the exact color to use of their product
I don't use makeup that much so for them to analyze my skin color and suggest the color that works well for me was a plus
I love this product but finally figured out to just ordered and not to have to answer the questions everytime you run out of something 🤣
I love it and the beginning first time I order it was misunderstanding. I have a laid delivery. I was overcharged, but it was amazing so I kept continue watching stuff make up serum prime. I love prime was amazing everything.
I bought two products. One was an exchange for the first as the first concealer was too light which was recommended to me as a number two. The second concealer I ordered was recommended to me as a number eight. I am returning the first item and have ordered the second one so hopefully that will work out. I was able to get a return label so that is good.
Good. I am looking forward to trying your products.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

