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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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All was great I love the feel but the foundation was too orange on me. I have to wipe it off. I tried it 3 times and get same results each time.
I typically have a good experience with this website and the products I order. For some reason this time it charged me but did not complete my order. I had to contact customer service by email, there is no phone number to call. Within 2-4 days I was able to receive my money back on my card. Then I tried to order it again with the same promo card and a different card, it showed they if charged me double what it was supposed to so I thought there was another problem. However I received an email about 5 min later with the correct product and correct amount charged. Hopefully I can still order from IL and not continue having these issues with the website.
I was very impressed with the way the people helped me make sure all my needs was met.wonderful company I'd recommend to all my people
After I ordered my eyeliner it said do you want a 20% off hit this button so I hit the button and then it went to another product and I hit cancel and then it went to another product and I tried to hit cancel and it was not highlighted so I hit the UN highlighted cancel and it said oh thank you for your add-on order. I was not happy about that.
Did not like the attempts to be upsold.just wanted to complete the transaction and move on and not be made to buy primer and blemish cream.
It was easy. I actually did it twice. Once at night and once during the day. Same result. Excited to try this product
Just received my order and tried it right away.
The shade matched my skin tone perfectly. Only foundation I will be using from now on.
Not happy with refills being sent every four months
The ordering process was NOT good! I entered and entered and reentered all my info. I THINK I may have been overcharged and now I need to call. Which is so inconvenient as I work Monday -Friday 8-5.
Well... I went online to order and placed my order for the wrinkle blur - when checking out a pop up said 20% off,claim now, so I did, what was hidden by the screen was in small print you will be charged for the item pictured which looked like a ad for the 20% off - there was nowhere to cancel this extra item - I won't be ordering from you again if you feel the need to trick people into buying additional items.
Very disappointing
This site added the same product twice, having trouble having it reversed
Ordering from IlMakiage is easy. There's a lot of good choices in there for everyone.
My order was completed quickly and they have promo codes for discounts when you order regularly.
I did not receive!0% off my first order. Please activate.
I never have issues ordering IL Makiage products! I also like that you can set products for auto-replenish! The only issue I had was that I could only use one promo code; I couldn't use the two coupons I had received. Other than that, purchasing is seamless!
I love this site. The products are amazing. I get compliments on my skin a lot! The plumper gel is great have used for three years and my skin is glowing. Now a little older going to try the wrinkle cream. If it's anything like the plumper gel. I'll be very happy.
While it was cumbersome ordering with a discount code…it turned out fine and I'm looking forward to yet another great product from this company.
I didn't receive my birthday BOGO, after using the b day code to my purchase
Been a member since 2022
I am excited to try the new product, but I received an email about my added on item and I didn't order any add-on item. Not sure what's going on with that. Emailed customer service but it's not been long so I haven't heard back yet.
I have been using the PowerFirm and Power redo cream for under my eyes and they get rid of my under eye bags and cover dark circles. I love all the products I have tried! The PowerFirm has lasted 4 months. It is great for firming neck, forehead and between the eyes.
My daughter introduced me to the eye concealer and I just love the coverage. Have had dark circles because of allergies for a long long time. This is the best product I have used and believe me I have tried quite a lot!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members