Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Il Makiage

Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Il Makiage?
grey stargrey stargrey stargrey stargrey star

Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Maria H.
Unfollow Maria H.
Share Review
Report Review

Purchase
February 9, 2025

I have decided to jump in and try all the products. However, I feel that after you spend a certain amount, it would be nice to get the makeup brush. Before I sign up for an auto ship, I want to make sure I love all the products first.
I am excited and hope they are as good as I am reading about.

Also I received several offers to get a free item but never could go back and make anything in my order that a free full size item. If you are able to do, that would be great and then credit that amount.
Thanks for the great customer service.

Date of experience: January 30, 2025
Colorado
1 review
0 helpful votes
Follow Beverly H.
Unfollow Beverly H.
Share Review
Report Review

IL Makiage order
February 9, 2025

I was very excited to try a NEW makeup. However, in trying to get the trial, a second item was added to the order making it a pending amount much more than I planned for. Please cancel my order. Thank you

Date of experience: January 30, 2025
California
1 review
0 helpful votes
Follow Jamie C.
Unfollow Jamie C.
Share Review
Report Review

Easy website to navagate
February 9, 2025

I always enjoy shopping on this website. It's easy to navigate, and the check-out process is effortless.

Date of experience: January 30, 2025
New Hampshire
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

Great!
February 9, 2025

Very easy experience and love your products! The coverage is perfect and glides on so smoothly! Would highly recommend!

Date of experience: January 30, 2025
North Carolina
1 review
0 helpful votes
Follow Tiffany E.
Unfollow Tiffany E.
Share Review
Report Review

Foundation doesn't cover at all like it is advertised. Color is horrible and doesn't match my skin tone at all, very orangish.

Date of experience: January 28, 2025
Texas
1 review
0 helpful votes
Follow Margaret W.
Unfollow Margaret W.
Share Review
Report Review

Easy Ordering
February 8, 2025

So far great ordering experience on your website. Appreciate the additional coupon for another product! I hope to be ordering much more in the future.

Date of experience: January 29, 2025
Florida
1 review
1 helpful vote
Follow Debbie N.
Unfollow Debbie N.
Share Review
Report Review

Pushy
February 8, 2025

It's a bit annoying when I don't have the product which I may love or hate, and I'm being bombarded with offers to purchase other items!

Just saying you could pull back a bit…let me receive it first!

Date of experience: January 29, 2025
California
1 review
0 helpful votes
Follow Pamela O.
Unfollow Pamela O.
Share Review
Report Review

Its needs to be darker
February 8, 2025

I tried the foundation it'stoo light on my skin slightly i look like a ghost it needs to be darker the next number darker

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
Follow Cindy Q.
Unfollow Cindy Q.
Share Review
Report Review

Amazing customer service
February 8, 2025

Recently I truly was not happy with the customer service. The customer service yesterday was amazing! This is how the company used to be. I'm happy to say it's back to being wonderful! I had an issue with a product and a replacement was shipped out as well as a discount code for another product. I could not be happier.

Date of experience: January 28, 2025
Indiana
1 review
0 helpful votes
Follow Jackie Y.
Unfollow Jackie Y.
Share Review
Report Review

It is the best cream love it
February 7, 2025
Updated review

I've used it before this time and I will be a customer for rest of my life

Date of experience: January 28, 2025

It took care of my fine lines and wrinkles, I will be subscribed for rest of my life

Date of experience: January 28, 2025
Pennsylvania
1 review
0 helpful votes
Follow Eva R.
Unfollow Eva R.
Share Review
Report Review

Perfect Match
February 7, 2025

Your product is à perfect match for me at 74. I don't have to look for the perfect makeup, I found it in II Makiage! Thank you!

Date of experience: January 28, 2025
Canada
1 review
0 helpful votes
Follow Kimberley C.
Unfollow Kimberley C.
Share Review
Report Review

Easy to Order
February 7, 2025

I was set up with a variety of questions to help find my perfect shade

Date of experience: January 28, 2025
New York
1 review
0 helpful votes
Follow Germania I.
Unfollow Germania I.
Share Review
Report Review

Aun no todavia
February 7, 2025

Hola solo quiero ver si me llega antes del dia 1 de febrero que voy de viaje

Date of experience: January 28, 2025
California
1 review
0 helpful votes
Follow Jonnie W.
Unfollow Jonnie W.
Share Review
Report Review

Foundation
February 7, 2025

Really good
Especially when you get right shades perfect.

Date of experience: January 28, 2025
Texas
1 review
0 helpful votes
Follow Laura Z.
Unfollow Laura Z.
Share Review
Report Review

User Semi Friendly
February 7, 2025

I wasn't for sure if you were going to charge me the entire year's cost $94.50 up front when I just wanted to see if I liked it. Didn't understand why when I don't know if I like it.

Date of experience: January 27, 2025
Iowa
1 review
0 helpful votes
Follow Angela D.
Unfollow Angela D.
Share Review
Report Review

Great products
February 7, 2025

Easy to find what you need. Excellent products that work great with my face and complexion.

Date of experience: January 27, 2025
Tennessee
1 review
0 helpful votes
Follow Donna H.
Unfollow Donna H.
Share Review
Report Review

Power Redo
February 7, 2025

I just haven't had any luck with this product can I please return? I have been happy with everything else!

Date of experience: January 27, 2025
Illinois
1 review
0 helpful votes
Follow Jackie R.
Unfollow Jackie R.
Share Review
Report Review

Brighter SKIN
February 6, 2025

Site has a wealth of information and videos showing results of customers using the product. Skin looks brighter and smoother giving a glow.

Date of experience: January 27, 2025
Canada
1 review
0 helpful votes
Follow Marlene O.
Unfollow Marlene O.
Share Review
Report Review

Not as advertised
February 6, 2025

I ordered and received the power wrinkle and redo fix. It made my skin so soft but did little to nothing to blur or fill wrinkles. I will be sending back for a refund. I was vey disappointed as I have used the foundation and liner and was extremely happy with both.

Date of experience: January 27, 2025
Georgia
1 review
0 helpful votes
Follow Nancy Z.
Unfollow Nancy Z.
Share Review
Report Review

Best Products!
February 6, 2025

I have had great experience with II Makiage. I use the eyeliner and moisturizer. The moisturizer has made a big difference with my fine lines. The eyeliner is precise; not a thick unnatural look.

Date of experience: January 25, 2025