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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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North Dakota
1 review
0 helpful votes
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Makeup Perfection
January 4, 2023

I have never been disappointed with ANY of my purchases! It's ALWAYS exciting to receive my Ilmakiage package! From foundation and concealer, to brushes, liquid eyeliner and setting spray (my favorites), I just LOVE the quality, attention to details, the personalized quizzes (to acquire your perfect, personal shades), the personal stylist attention and how-to videos, as well as all of the extra perks that come with every purchase! I'm looking forward to receiving my newest items and will post an update regarding the new items that I'm trying this time around! Totally siked about receiving my newest black box!

Date of experience: January 4, 2023
Tennessee
1 review
0 helpful votes
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Makeup
January 4, 2023

I thought the question's asked along with the pictures to guide you was a great help in choosing your shade

Date of experience: January 3, 2023
Michigan
1 review
0 helpful votes
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Great stuff
January 4, 2023

I really love this make up. I have used it for about 2 years now and will continue to use it. The coverage is spot on as long as you take the quiz and answer it properly.

Date of experience: January 3, 2023
Washington
1 review
0 helpful votes
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Great!
January 3, 2023

Coverage is flawless and it lasts all day! I'm no longer having to constantly check the mirror to make sure my make up is still holding up

Date of experience: January 3, 2023
New York
1 review
0 helpful votes
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Easy to navigate
January 3, 2023

Want to try your product before committing to a subscription

Date of experience: January 3, 2023
Canada
1 review
0 helpful votes
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Amazing
January 3, 2023

Very light smooth and good coverage I like it so much

Date of experience: January 3, 2023
New York
1 review
0 helpful votes
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Excellent Products
January 3, 2023

The foundation makes your face feel and look natural. The primer erases all imperfections. Best products ever.

Date of experience: January 2, 2023
Florida
1 review
0 helpful votes
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Simple quiz except I was unsure about skin tones bc a couple looked a lot alike so I'm not sure if I picked it right. I currently use IlMakiage #100. The first quiz I was matched to #105; the second quiz I was matched to #95. Being wintering time in Fl I am lighter than normal so the #100 is a little dark in me but still works. I was thinking I need a slightly lighter shade but am not sure if that's what I'll get after these quizzes. I'm going with #95 and if it's too light, then I'll go with #105. It's so great we can try before we buy!
My original purchase of the foundation matched perfectly and I love the product. It not drying and offers some concealment of blemishes/spots but is not cakey! Love your products.
Next up, I'm going to try your skin care!

Date of experience: January 2, 2023
Illinois
1 review
0 helpful votes
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Great website, Easy to use.
January 3, 2023

They have pictures of all their products, true color tabs. Great products, easy to use website. They have an option to automatically reorder or automatically order products. Very convenient and efficient, plus when you place an order they will give you a discount on your next order!

Date of experience: January 2, 2023
California
1 review
0 helpful votes
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Liked Coupon
January 3, 2023

Good experience with $20.00 off coupon. Will buy again.

Date of experience: January 2, 2023
Pennsylvania
1 review
0 helpful votes
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Absolutely love IL Makiage
January 2, 2023

Every product I've tried has been quality and I love them from foundation to the lashes! I can't wait to try my lip gloss.

Date of experience: January 2, 2023
South Carolina
1 review
0 helpful votes
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Add products
February 1, 2023

Not good they just immediately add those other products

Date of experience: January 2, 2023
Oklahoma
1 review
0 helpful votes
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Easy Shopping
January 2, 2023

I love their website b/c it explains what everything is and its fast and easy checkout!

Date of experience: January 2, 2023
Missouri
1 review
0 helpful votes
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Ms TLT loves this!
January 2, 2023

Great, appreciate the coupon code, my aging skin is very picky and this foundation is great!

Date of experience: January 2, 2023
Maryland
1 review
0 helpful votes
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Customer service
January 2, 2023

Best customer service around. They let me know I had a balance to be used and provided it to me for my purchase. It would have otherwise expired.

Date of experience: January 2, 2023
Tennessee
1 review
0 helpful votes
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Not a perfect match
February 1, 2023

I gave it 1 star they matched the wrong color for my skin tone...i have been away for the holidays so I'm stuck with this makeup... It's too late for an exchange or refund. I tried it and it didn't work out for me...

Date of experience: January 2, 2023
Washington
1 review
0 helpful votes
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My first time
January 2, 2023

I don't mind paying for a free sample but I think it's best that you guys should make a small sample package so that way people don't get charge after ten days or whatever. If I like the sample I can always go back in and purchase the products without being charge after ten days. But now I just have to wait and see if I like the products when it arrives.

Date of experience: January 2, 2023
Florida
1 review
0 helpful votes
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Pure excellence
January 2, 2023

So far so good on all the products I've tried.notications are amazing on updates.Because people love to know when there products on the way and when.

Date of experience: January 2, 2023
Georgia
1 review
0 helpful votes
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5 stars
January 2, 2023

Excellent very easy to follow very nice and understandable very helpful matching my skin tone and getting jst what I need help with not areas I don't.

Date of experience: January 1, 2023
Andrea H. — Il Makiage Rep
over a year old

Made our day!

Texas
1 review
0 helpful votes
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I love the foundation
January 2, 2023

I been all over places looking for the right color. But since I receive this fountain concealer oh my perfect color

Date of experience: January 1, 2023
Andrea H. — Il Makiage Rep
over a year old

LOVE hearing this!