Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Il Makiage

Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Il Makiage?
grey stargrey stargrey stargrey stargrey star

Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Clarice F.
Unfollow Clarice F.
Share Review
Report Review

Satisfied
March 3, 2023

Very satisfied with my $15 discount, and how easy it was to place my order. Thank you, Clarice Seibel

Date of experience: March 2, 2023
Virginia
1 review
0 helpful votes
Follow Jackie S.
Unfollow Jackie S.
Share Review
Report Review

Perfect
March 3, 2023

I have severe allergies to make up and when I "found" the one for me it made my face look horrible even with primer and mist after. After looking at reviews and a small push from a dear friend, he said he will purchase it as my birthday present and I am telling you it has changed my life….My face looks amazing after applying it plus you can't even tell I have makeup on. Super happy to the point that I bought one so I could subscribe. I am very pleased.

Date of experience: March 2, 2023
Illinois
1 review
0 helpful votes
Follow Mary Ann L.
Unfollow Mary Ann L.
Share Review
Report Review

Haven't received my order
April 1, 2023

I placed an order on February twenty first and it has been in Indianapolis since the 24th! I am not very happy, even though they sent me a 15 dollar coupon to use.

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 2, 2023
Virginia
1 review
0 helpful votes
Follow Rita D.
Unfollow Rita D.
Share Review
Report Review

Idk yet
March 2, 2023

Iv have a bad purchase befor but I decided to give it another try and I'm waiting for my package to arrive and see if it good

Date of experience: March 2, 2023
Mexico
1 review
0 helpful votes
Follow Citlali L.
Unfollow Citlali L.
Share Review
Report Review

I wear makeup almost everyday and I thought this will help me when I have some puffiness or dark circles, but in order to see results you don't have to wear any make up at all so then your eye area looks in a different color than your face looking caking.

Date of experience: March 2, 2023
GB
1 review
0 helpful votes
Follow Lisa R.
Unfollow Lisa R.
Share Review
Report Review

Purchasing my colour match
March 2, 2023

I've seen this makeup so many times and kept thinking, I wonder if it's worth it... After watching so many testimonials and seeing the reactions of so many people, on so many skin tones - I decided to just go for it! Ive got a lovely gift and free brush for my efforts! I can't wait to get my shade and see it dissolve into my skin xo

Date of experience: March 2, 2023
Georgia
1 review
0 helpful votes
Follow Jeanine Q.
Unfollow Jeanine Q.
Share Review
Report Review

N/A
April 1, 2023

Haven't received it yet need an update on my order

Date of experience: March 2, 2023
GB
1 review
0 helpful votes
Follow Eff V.
Unfollow Eff V.
Share Review
Report Review

Annoying with sales
April 1, 2023

So when you click to check out it asked me 5 times if i wanted to add something extra too the order which is really annoying.

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 2, 2023
California
1 review
0 helpful votes
Follow zara W.
Unfollow zara W.
Share Review
Report Review

I am not big on make-up as I am very busy with work and don't have time to deal with figuring out the best shades etc.
This company made it easy for me, and supported me through the process.
Great company and great customer service team! Very satisfied with the effort they put in.

Date of experience: March 2, 2023
Texas
1 review
0 helpful votes
Follow Katie M.
Unfollow Katie M.
Share Review
Report Review

Great Experience..
March 2, 2023

It's was fun and easy to shop online and it was to use my code for 20 off as well. Thank you!

Date of experience: March 2, 2023
California
1 review
0 helpful votes
Follow Vera P.
Unfollow Vera P.
Share Review
Report Review

Fantastic!
March 2, 2023

I got help from someone and was able to checkout very easily!

Date of experience: March 2, 2023
South Carolina
1 review
0 helpful votes
Follow Laura B.
Unfollow Laura B.
Share Review
Report Review

Easy ordering
March 2, 2023

This is the second time I've ordered from this company and they make it very easy. Almost too easy lol! I love the other products that I've received and will give another review once I receive this product. I only gave 4 stars for the ordering process simply because (and this is my personal preference) I'm not a fan of the "upselling" during the ordering process and you have to keep clicking "skip" to get to the end. Other than that, I am a fan!

Date of experience: March 2, 2023
Canada
1 review
0 helpful votes
Follow Jocelyn O.
Unfollow Jocelyn O.
Share Review
Report Review

BEST WATERPROOF LINER
March 2, 2023

I love this liner! I've been using it as a base under my regular lipstick and its perfect. Along with the long stay lipstick it's PERFECT. I apply in the morning and maybe after i leave work a bit of it comes off depending on what I eat. I don't need to carry my lipstick with me every where and that's a bonus.

Date of experience: March 2, 2023
New Jersey
1 review
0 helpful votes
Follow Sarah X.
Unfollow Sarah X.
Share Review
Report Review

LOVE THIS MAKEUP
March 2, 2023

Truly is the best makeup I have ever used and I have been wearing makeup for 45 years
I would recommend this to anyone of any age.

Date of experience: March 2, 2023
New York
1 review
0 helpful votes
Follow Renee A.
Unfollow Renee A.
Share Review
Report Review

I'm trying your power lift plumping cream. Never used it.
Why would I want it replenished before I tried it?
That's being pushy and is annoying
Not a good way to begin a relationship

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 2, 2023
New Jersey
1 review
0 helpful votes
Follow Terry X.
Unfollow Terry X.
Share Review
Report Review

Il Makiage takes customer service to another level… Their products are outstanding and matched perfectly to my skin tone!

I switched to Il Makiage from La Prairie after using their products for over 10 years…

Date of experience: March 2, 2023
GB
1 review
0 helpful votes
Follow Caroline K.
Unfollow Caroline K.
Share Review
Report Review

Excellent
March 2, 2023

Excellent. Efficient process. Expensive but worth it

Date of experience: March 2, 2023
Colorado
1 review
0 helpful votes
Follow Sonya J.
Unfollow Sonya J.
Share Review
Report Review

Finally found it
March 2, 2023

This foundation is what I've been looking for. It goes on smooth. The color is perfect and it doesn't accentuate those Tibet lines I have at 63. I like my makeup to look natural and this does. Also use the serum. It is awesome as well

Date of experience: March 2, 2023
California
1 review
0 helpful votes
Follow Lynne V.
Unfollow Lynne V.
Share Review
Report Review

What?
April 1, 2023

I just ordered it yesterday. How can I give a review?

Date of experience: March 2, 2023
NL
1 review
0 helpful votes
Follow Imane G.
Unfollow Imane G.
Share Review
Report Review

Love it
March 2, 2023

Just love the special way of selling your product. Asking all these questions to be sure. You're actually doing all 1the work for me. I hate the stress and frustrations that comes with finding your colour of foundation online.

Date of experience: March 2, 2023