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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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The first foundation shade was not the right color, so I was sent another shade to try which was still not the right shade. When I sent an email regarding this, I did not get a response from someone until 3 days later.
As a woman in my golden years I have finally found a foundation and concealer that does not feel like pancake batter... it is amazingly light weight and matches my skin tone perfect
East to follow and complete. Like the sample idea before order. Probably would not purchase without trying product.
The shade of foundation I received did not match. I sent a message and it was super easy to get an exchange. No hassle.
My shade was off and I almost gave up, but Holly was so helpful and sent me a new shade! Thank you so much!
Was a bit worried because I didn't receive tracking info but the product arrived.
It's great! Foundation doesn't feel heavy and doesn't leave marks on my clothes. Color choice is on point as well.
No filter is amazing. Blurrs everything so nicely and leaves skin so soft. After party is a perfect match. Skin feels amazing.
Amazing experience the quiz to help find your shade and skin combination I have terrible skin from dryness to oilily and sensitive. So can't wait till my order arrive and test it out!
I have never been disappointed with anything I've purchased from IL MAKIAGE. I have a repeat order for my face makeup and they always include a free gift for you to try. I use their brush to apply makeup and love the mascara which is why I have purchased it again. Love, love, love these products
I am 55 years old when i first bought il makiage wake me up foundation which is my exact skin colour, I got spots on my face but after using the product for a week, my skin cleared up, it is simply the best product I have ever used, believe you me, I have spent a fortune on other products in the past, but il makiage is superior to them sll
I broke my own rule about not buying face make up online. The product color is a little orange but ok but the cover is very thin and doesn't even cover my sunspots. It absorbs into my skin too much also.
I should have known better.
I'm a potential customer who wears no makeup except uses a daily facial oil. There really should be "other" as a category option?
I went to finally place my 1st order. As I went to check out, an ad appeared asking if I would like to Add a mascara to my order. My answer was no. I kept hitting red box on left so I could proceed to check out. Guess what? The mascara was NOT ordered for $20 something. Another face product was Added for over $40. Plz do not send me that add on item & refund my money back. Very suspicious tactic.
I have been hesitant to try this line of products for a while now, but after several fail attempts at "higher end" skin care products and foundation I decided to bite the bullet! Ordered the moisturizer, foundation, pore primer, and face serum…I can't wait to show before and after pictures. Fingers crossed this line of products help with my hormonal acne and combination skin. The process of choosing the right line of products and ordering was so simple and quick!
The experience to buy the product was great and I love your foundation, the only issue I had was that I couldn't log into my account with my email, it seemed like the site was down anytime I tried to log in with my email. I had to buy without logging in.
I use the self tanner and I absolutely love it. I have gotten a ton of compliments on my tan. It does not make me look orange and it lasts for almost a week. It does not leave streaks or stain my clothes. I will continue to use it for as long as they continue to sell it.
I just received my foundation today. It matched my skin perfectly. I was astounded. It applies really nicely and looks great. Plus they gave me a free applicator brush! I highly recommend this product.
Almost impossible to edit on insta. Had to do it on site directly. Looking forward to order!
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

