Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Il Makiage

Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Il Makiage?
grey stargrey stargrey stargrey stargrey star

Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Arkansas
1 review
0 helpful votes
Follow Pam A.
Unfollow Pam A.
Share Review
Report Review

Love!
March 3, 2023

My foundation is a perfect match and I just ordered the lipstick and mascara. You can't beat the Try Before You Buy!

Date of experience: March 3, 2023
California
1 review
0 helpful votes
Follow Pam D.
Unfollow Pam D.
Share Review
Report Review

Missing item
April 2, 2023

When I finally received the box with my items my mascara was missing. I email the company back and never received a response. I ended up using a coupon (that was sent after I placed my order) and reordered my mascara hopefully it will come this time.

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2023
Georgia
1 review
0 helpful votes
Follow Rachel F.
Unfollow Rachel F.
Share Review
Report Review

Foundation
March 3, 2023

The only thing that I did not like is it would not let me do the trial period. I almost did not buy it for that reason.

Date of experience: March 3, 2023
Georgia
1 review
0 helpful votes
Follow Shonda O.
Unfollow Shonda O.
Share Review
Report Review

Best Makeup!
March 3, 2023

I recently purchased my foundation and concealer and i could not be happier. It feels and looks great, so i just purchased a darker color for the summer. I highly reccomend these products.

Date of experience: March 3, 2023
Iowa
1 review
0 helpful votes
Follow Lydia N.
Unfollow Lydia N.
Share Review
Report Review

Love this company
March 3, 2023

Love how kind this company has been. I also love all their products!

Date of experience: March 3, 2023
Ohio
1 review
0 helpful votes
Follow Amanda I.
Unfollow Amanda I.
Share Review
Report Review

Amazing
March 3, 2023

Every item I have ordered from this place is absolutely spectacular. Foundation I have always had a hard time finding my skin color because I'm so fair skinned. I took a quiz on here received the foundation as a try before I buy and was absolutely amazed that it 100% matched my skin tone. So I bought other products mascara primer everything I get from this place far exceeds my expectations. Absolutely love it highly recommend.

Date of experience: March 3, 2023
Virginia
1 review
0 helpful votes
Follow Olympia J.
Unfollow Olympia J.
Share Review
Report Review

Gift codes
March 3, 2023

Love this company I literally had a 15 dollar off code and didn't use it yet ilmakiage didn't give an expiration date,they kept reminding me to use. What company does that.

Date of experience: March 3, 2023
GB
1 review
0 helpful votes
Follow Arlette U.
Unfollow Arlette U.
Share Review
Report Review

Quick and easy
March 3, 2023

Need to know if I made the right decision. £39 is a lot of money to me and I am expecting the same results as the advertising shows.

Date of experience: March 3, 2023
California
1 review
0 helpful votes
Follow Gloria L.
Unfollow Gloria L.
Share Review
Report Review

Love the product!
March 3, 2023

Always makes it so easy to order. Love the product!

Date of experience: March 3, 2023
Illinois
1 review
0 helpful votes
Follow Paula U.
Unfollow Paula U.
Share Review
Report Review

Excellent Customer Service
March 3, 2023

They truly stand by their products and take customer's opinion and reviews seriously. Excellent Customer Service

Date of experience: March 3, 2023
Canada
1 review
0 helpful votes
Follow Sabina W.
Unfollow Sabina W.
Share Review
Report Review

Always fantastic
March 3, 2023

I've been a loyal customer for a couple years now. I love both the products and the service at Il Makiage - never any complaints, always make me feel great!

Date of experience: March 3, 2023
Canada
1 review
0 helpful votes
Follow Angie N.
Unfollow Angie N.
Share Review
Report Review

Ease of Ordering
March 3, 2023

I recently had a coupon about to expire. Company was great to remind me. I found an item I liked, and was ordered and paid and confirmed in minutes. Great Job!

Date of experience: March 3, 2023
Maryland
1 review
0 helpful votes
Follow Vanessa F.
Unfollow Vanessa F.
Share Review
Report Review

Ordering
March 3, 2023

Easy ordering, great product, nice match will purchase again

Date of experience: March 3, 2023
Illinois
1 review
0 helpful votes
Follow Maria N.
Unfollow Maria N.
Share Review
Report Review

Best Make up ever!
March 3, 2023

I have a lot of dark spots and terrible dark circles.The foundation is awesome. It really hide all my problem areas and did not cakeime other brands...definately my new go too!

Date of experience: March 3, 2023
NL
1 review
0 helpful votes
Follow Petra D.
Unfollow Petra D.
Share Review
Report Review

Feels very light on the skin!
March 3, 2023

Very happy with this foundation. I hate wearing it normally. Knowing there is a layer of something on my face it's not for me. This foundation is very light, feels as if there is nothing on. First day experience is great!

Date of experience: March 3, 2023
Arizona
1 review
0 helpful votes
Follow Lilliana B.
Unfollow Lilliana B.
Share Review
Report Review

Communication is awesome!
March 3, 2023

The shade didn't quite work for me and I didn't send it back in time. But thE rep reached out, asked some additional questions and is sending me a new shade at no cost. Love how thorough he was! Thank you

Date of experience: March 3, 2023
Louisiana
2 reviews
0 helpful votes
Follow Doreen P.
Unfollow Doreen P.
Share Review
Report Review

Love Love Love
March 3, 2023

I love these products! I have sensitive skin and I have had no issues. I'm totally hooked and my skin looks great!

Date of experience: March 3, 2023
Ohio
1 review
0 helpful votes
Follow Carolyn N.
Unfollow Carolyn N.
Share Review
Report Review

I love the 85/66 Magic Moisture Sun Foam. It goes on smooth and evens out my skin tone. The fashial brush and hand mit are perfect for application. I've received so many compliments - and no one knew I had used a tanning product to achieve the glow I was looking for without baking in the sun!
I have received multiple coupons and discounts from IL MAKIAGE too making it a no brainer to repurchase.

Date of experience: March 3, 2023
Massachusetts
1 review
0 helpful votes
Follow Sandy N.
Unfollow Sandy N.
Share Review
Report Review

The past few years before my April vacation, I have gone to have a spray tan to arrive "Vacation ready" at my sunny destination. I came across a video for IL Makiage's self tanner on Pinterest and decided to give it a try. I had never used a tanning foam and was a little nervous but I was thrilled with the results. I continued to use it after vacay and throughout the summer to keep a lovely bronzed glow. I never know what to get my brother for his birthday and being that he loves to stay tanned in the warmer months, I ordered him the same Tanning mousse. I know he'll love it as much as I do!

Date of experience: March 3, 2023
California
1 review
0 helpful votes
Follow matthew S.
Unfollow matthew S.
Share Review
Report Review

Ummm
April 2, 2023

Well, in order to write a review, I have to recieve product from you guys. This is my 2nd attempt at ordering product from you guys. My credit card was charged, yet no product.;(

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2023