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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I received about a week ago my makeup base and found the color a bit off and maybe due to my pick of colors on models.
I found it easy to apply but found that it did not cover as well as what was shown on advertising videos. Basically fairly light to wear during the day but by night could feel the need to wash off which is fine as I wash my face as a rule morning and night.
Ordered the gel moisturizer and will see if does what advertisement states in moisturizing but also prep for base.
I like the questions they ask to make sure they get your exact skin color and texture. Some questions are bit hard to answer, like which looks better on you gold or silver. I mean I can wear both, but love silver so I just went with both, lol. I get a night lotion and day lotion shipped periodically to me and I love them. I just bought an anti aging serum so hopefully that helps my wrinkles in my forehead. I love their mascara too. I just referred a coworker for their mascara.
I was expecting more of a feeling of tightness. I have only been using the product for three days. I am 71 yrs old and wanted something that would help with the old age wrinkles and I don' think your product is the one that is going to help.
Very good response exchanging my foundation to a lighter one
Customer service is on it & the magic quiz is mind blowing how it can be spot on everytime!
Placed order paid for full order… items missing and a month later still waiting for issue to be resolved. I will not order again based on this so unhappy right now
I don't wear makeup a lot, so the concealer wasn't for me. I did try the foundation, and I love it. I ordered the serum just now. I'm always skeptical about products that seem to make you skinny or beautiful, but this so far is a winner.
I love the products I have received so far, but I really do not need to be asked if I want to subscribe or add additional stuff to my cart. The check out process was so freaking dragged out because of pushy sales attempts.
If I wanted to add more stuff to my cart, I would have added it myself. Seriously, I was asked about 8 different products after checking out.
Very kind and understanding!
I missed my return window and the associate walked me threw another color option.
I offered to pay and she kindly took care of me at no cost
I appreciate great customer service!
As an advocate for beauty in all genders, I absolutely love the video tutorials for people on a vast gender spectrum. I'd love to see more of this, including our beloved Drag Queens who are under life threatening situations. Thank you, for showing diversity and an ever changing and continuance in accepting ALL.
Foundation is wonderful. Feels so good and light. Ordering more products today.
All products I have it's awesome, I never use base for my skin and they bring me one like totally Mach my skin!
This is the only foundation that lasts all day, yet it doesn't dry out my skin. Love this stuff.
I ordered the foundation and hopefully I will be happy with it but ordering was easy
Awesome customer service and a fantastic line of products! Will be continuing use all of them! Everyone has asked what I'm using!
Received make up yesterday and used today for first time. I think I have the wrong shade (too pale) as it does not cover my age spot or freckles as shown in the advertisement which was the reason I purchased this product. I purchased 'I woke up like this 060
It said it didn't. Now I've gotten 6 emails saying I'm in. What the heck? Did I do it once or did I do it twice? I only meant to do it once.
Please see prior email from me and adjust my order please
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members