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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Garbage! I did the "try before you buy" I used the product one time then sent it back! I put it on and i looked like a pumpkin! The shade was completely wrong despite taking the quiz AND sending them a picture of my face! It says let it set for 5 minutes so okay I did... no better! Not to mention after a couple of hours of wear, it completely dried out my face! I had red spots, dry patches, and bumps all over! I applied the makeup Sunday, and here I am on Thursday still struggling with how this product made my skin look and feel! Moisturizer on hand at all times! I also put in the quiz that I had dry sensitive skin! Awful do not recommend!
My experience from taking the quiz, to ordering and trying out my foundation has been wonderful and life changing! I am so happy with my results! Thank you Il Makiage!
Saw on tic toc went through the entire questions for try before order. After my card # in the receipt had me billed for the full amount of foundation and an add on( no idea what that is)
Just received my order that i was so excited for…. I opened the box to find the makeup was shattered and leaking all over.
I don't know how to say that. My shade was not perfect, and my return window was closed. I request them and they email me with my problems and help me find my new shade with no extra cost. I really appreciate. Thank you so much for your help and concern.
I got more then what i ordered andi cant find an order number or anything to returnit, not sure if it is try before u buy or what but i dont need it.can u please help me figure this out
I love that I can color match then try my foundation before I buy it. And when I didn't think my first shade matched, one of their specialists spoke with me and we found the shade that was perfect. I definitely recommend this brand for the product and service quality.
Great product unfortunately expensive for Canadians. But came really fast and colour was spot on.
My shade was a little off, Holly helped me fix my auto ship and changed my shade. They were quick to respond and very helpful.
Very easy & quick. Love the product. Been using it for a week and it's fantastic. My order today I wasn't able to us my $20 gift. I was bummed. It won't stop me from placing another order!
This company sucks! They charge you even when you have returned items within the 14 days and you cannot get a hold of anyone to ask for a refund I am reporting this to the BBB.
Ilmakiage is a great company to work with. They respond to your requests, communicate with you openly, and reply very quickly! Their products are top of the line and worth every penny! Definitely a reputable company to deal with!
Added purchases to my card without my permission, auto saved my credit card information after I declined it. 0 ability to cancel the order or auto renewal. It's bull$#*!
I was nervous at first about trying this product. When I put on my makeup I fell in love with it! Light weight foundation and makes it look like I have no makeup on. I would highly recommend.
Great make up absolutely love it. Every shade is amazing. The prices are not bad. It gets shipped to you very quickly. I really enjoy all of the products that I have gotten so far except for the concealer. I had to send it back but other than that, everything else was good.
Although there is a nice range of products to chose from it would be helpful if the colors had a description rather than just the name. Also, when people add comments it would be great for them to also include exactly what color they are reviewing!
I really like the foundation. I haven't tried any other product from this company but plan to. But they were dead on with my skin tone for the foundation.
My experience with this company and this product has been wonderful and delightful. I didn't realize I would have such a smooth outcome. My first color didn't turn out as hoped but I really appreciated the formula and the texture of my skin was absolutely wonderful with this Foundation. This wonderful company and their customer service is top tier top level astronomical. They sent me a different color with no stress and what I feel like is lots of love. Thank you again for making me feel cared for and like I mattered when the first shade didn't work out for me you had a new shade on the way the next day. I still can't believe this wonderful service.
I love this foundation. The color chosen for me is such a good match and the foundation is so light doesn't even feel like I'm wearing it. And the bonus is that it has such great coverage. You won't be disappointed with this product!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members