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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I made and order it was marked delivered but I never received it. I was in my living room all morning waiting on the package I was excited to test it on my skin. Around 2 o'clock I tracked it and it said it was delivered at 11:31am. But I never received it nobody knocked on me door, rang my bell. I came outside to see it wasn't there. I even asked my neighbor that would normally hold my package if I'm not home and she said she never seen it. Very disappointed. I email them because they don't have a number to call and I got a email stating to wait a few days because "sometimes orders are marked as delivered slightly prematurely" and it makes no type of sense how they marked an order deliver when I still haven't gotten it.
I believe for the little physical reference they had to go on, they matched me well. I think I may need more coverage though...along with the serum for aging skin.
Other than the colour, the feel of the foundation is nice leaving a smooth finish. But it's leaving an orange tint in my face, almost too tan. Not a fan of that. Will likely not order again.
I bought Woke Up Like This and it is a total game changer! Goes on effortlessly without caking. I took the quiz and the colour recommended matches my skin tone to a tee!
I really appreciate all the check in's to make sure I'm satisfied with the product. Follow up is so important to keep repeat customers. I think they do a bang up job!
I didn't like it, it doesn't do what you'll said it did it's just like too light
Took a little while for my order to arrive (2 weeks). The product is high quality, feels comfortable, clean packaging, etc. The color seems off and i can't quite put my finger on it. It's leaving a plain paste like appearance, meaning it makes any natural glows or hues disappear. I think maybe I just need a lighter, more translucent version of same product. I plan to send back and try again as I would really like to get it right!
Skeptical at first, I took the shade match survey and it matched me perfectly. The products cover very nicely, without a caked on appearance. I'll order again.
If the product works as well as the ordering process I'm going to be really happy! Fingers crossed…
Charges you before your purchase and refuses to refund. I was charged $134 and have no product. You couldn't pay me to ever use this company. I want my money back now. The email sent (AFTER my purchase, where I was clearly mislead to believe I was only paying $6 upfront) states the charge will fall off in 1-4 days. It's been 6. I want my money back. I am told to make a return to get a refund but I have no product to return! Customer service replies are clearly copy paste. Just refund my money. NOW.
Took the quiz online, to find that I got more emails and notifications from them than I get from family. I somewhat felt a bit of pressure to which I caved. With this, I received my product and feel as if I need the same ring light all of the models/famous folks used while applying the foundation. I primed, and completed all required steps to find that the product wipes off to easily and it dry's my skin. I wanted this to be the holy grail of foundations, but seem to just need the same products I've been using. Let down by the possibility that I am spending $50 bucks on something that is not for me.
Good morning,
I need to exchange the product because the pump doesn't work. Can you help me. Thanks
I'm not a heavy make up wearer but as I get older my skin has changed. I love the concealer. It's just enough without using a foundation. Perfect match!
The shade was a bit darker than my face and I emailed them over the time they guaranteed due to travel(me) they are sending me another shade, fast friendly customer service! Oh and the makeup is amazing leaves your face looking flawless
It took 3 days shy of 4 weeks to receive my original order. I returned it because I was pissed. However, they still wanted to know what they did and how they could make it better? I also received follow up emails yes emails. It was getting on my nerves but made me want to give them a 2nd chance.
This beauty product are true to their promises you could see result. I would highly recommend to try these products you will be amazed of the result. The first product i purchased was a foundation woke up like this and i could not believed the magic in it.
Didn't give discount code option on checkout. Messaged help immediately and still no response.
I ordered it and I tried it it is too light need to send it back for one step darker
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members