On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Little disappointed that the tone came up a bit orange on my skin rather than true beige. Coverage also wasn't as good as my usual Estée Lauder. Will give it a few more days to make final judgement
Never gave me a chance to put in the promo code of 10.00.
Can't fault the customer service with regards to receiving my order quickly & their communication. I only took a star off because they didn't send my free gift which was disappointing. I haven't tried the foundation & primer yet but it was all packaged very nicely
I have had good experience with IL Makiage since beginning of last year.I had problems with address change but they remedied it very efficiently...
I have a problem with finding the best tone for my skin, they try to help me all the time.
I have tried their foundation and love it. I wanted to try the baked blush and they suggested a color based on my profile. I'm excited to try. It was easy to add to my cart and checkout.
The first foundation I ordered was not the right shade. I think this happened because maybe I answered something incorrectly during the quiz. Anyway, they worked with me quickly to fix the situation. I received my second shade yesterday and tried it this morning. The coverage and color are amazing! I highly recommend them! The WULT line is awesome.
The makeup is great, but the bottle is damaged and the lid doesn't screw on tight.
I ordered some plumping cream i used a coupon I had, I had been wanting to try since I see the advertisement regularly, after I ordered I feel like I was tricked into ordering from a sister brand product, i do not know how to cancel it there isn't a button or something showing me how to cancel from accidental ordering, need help feel lost on this portal
I love this brand and all the products! However the only thing aggravating about this website is logging into your account on the website and having to go to your email to clink on the link just to go back to the site and login again! Other than that great products
Excellent
Very specific and excellent descriptions of products
The best products I've used so far would recommend to who ever is reviewing this
The customer service was fantastic however the shade was slightly too light and makes me look washed out. I was sad because I wanted to love the product! I do like the concealer though!
It was very self explanatory. I just wish I could have seen more of the info. Thank you for giving me the opportunity to try this product.
Trying different makeup is hard. Finding one that does what it claims is harder. I am 46 and my face is changing. More lines mean finding coverage that works with my skin instead of against it, is like finding a diamond in the desert. Il Makiage has been that diamond for my skin. I very skeptically tried Woke Up Like This foundation and WOW! It's silky smooth, not cakey, blends over my pores and lines nicely, and even covers my uneven skin all without feeling or being heavy. And that was even before trying the No Filter poreless base smoothing primer; combine the two and you have even more magic! This company has won a customer with great products.
It was a little too dark. Maybe good for summer not winter
My 2nd order matched perfectly. I found the Woke Up Like This light as if you don't have make up on. Not sticky at all and buildable for the coverage you want. I'm very pleased. My only concern is the bottle and the cap. No mater how much I twist it doesn't tighten and because of this I'm afraid to take it with me.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members