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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I like what I received but disappointed that the top of foundation leaked. I'd say about 25% was gone and I need to put in a different container when I travel.
I should have sent it back, but didn't want to wait for another.
My bad!
This foundation is the best hands down! Applies easily (with brush), matches perfectly to my skin tone and I forget it's there! So glad I opted for the automatic delivery. While it does only take a small amount as instructed I don't want to run out!
Very quick and easy. Looking forward to trying your products. Thank you, Carolyn
Just waiting for the order.
The ordering was simple and easy
I took the quiz, and I was skeptical that it could match me virtually but it fits my skin tone perfectly. It is a light product and you really don't need to use much for full coverage. Very very satisfied!
I was skeptical, but once I tried it I was very happy with it, I will recommend and I will continue purchasing it, unfortunately, I don't always wear make-up so this will last awhile.
The shade was a perfect match however the coverage is not enough for me. I find it too natural looking
I have used your foundation and was told when l saw my friends how beautiful and fresh l looked. They all want to purchase your products now.
Thank you, l am pleased.
Sincerely,
Ani
Arrived within a few days of me ordering and I just love it!
The foundation was on point all I had to do was answer the questions and I got the perfect match came with a little mystery gift and a brush which I also loved
I ordered on 3/8/23. Was sent shipping confirmation. But it still has not arrived
Hello!
The shade (Shade #105) I received after paying $54 dollars for the foundation is too dark for my skin color. I can't use the product!
I see these ads everyday for this makeup, they don't charge you for 14 days, try it before you buy it! Nope, they took the money out of my account before I even got the makeup, and I do not like the makeup. It does not cover as well as they show you, or tell you it will. The pore eraser did nothing, my pores look the same and all the makeup settles right into my lines, wrinkles and pores. Would not recommend to anyone unless your skin is already flawless.
I was really worried that the color would not be right on the first try but I was pleasantly surprised that it was the perfect color. I am pleased with the amount of coverage it gives without feeling heavy.
Just a little over 24 hours ago I received my first order. I was very excited and anxious to open everything. One of the products I ordered was the Lip Service High Shine Lip Glaze. Upon opening the product the applicator tip came off the wand in the tube. I immediately reached out to customer service via email and in less than 24 hours they responded, were generally concerned about the rare mishap. They made this right. They offered to send at no cost a free replacement and also gave me a $20 egift card to genuinely ensure that I was happy. And I must tell you I am one happy customer now! I look forward to more purchases from IL MAKIAGE! Happy happy happy customer!
This is a great company to purchase from.
Their products are quality and if need to return its easy
The quiz was so easy and fun to do. It gave me my color match. I am excited to try this new product. My friend has been trying these cosmetics for awhile and she loves them. I can't wait to see my results.
The site is very informative and easy to manage
I'm looking forward based on the reviews to trying the products myself
Site is good, with many helpful suggestions and add ons to your order. Colour match questionnaire is easy. One issue, couldn't find anywhere to insert my discount code before I was checked out
Hopefully the makeup is as good as it appears. I was pushed on to a skincare questionnaire and somehow charged over seventy dollars for something I had no intention of ordering.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

