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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I enter my credit card and said my card does not qualify for this promotion, so I enter my card again and it took but I had to pay $119. I did not like that.
Generally easy, but you were out of stock on two blue eyeshadows I really wanted. And I forgot to use the coupons that I d been saving!
I really just wanted to order a product. The quiz was annoying as were all the suggested add one at the end.
I hate having to reorder because the shipping is terrible. Just got the tracking number email today. Said I was n the way; tracking says waiting for package. Not sure why I order something that takes so long to arrive. Why does it take 2-3 weeks to arrive? I ordered on Sunday, charge went through that day, package alleged to have shipped but tracking says it hasn't yet. I am not the only one that doesn't want to have to order a month in advance so I don't run out of foundation. Almost never wear it now unless absolutely necessary because getting a refill takes 2 weeks to arrive and I live 48 hours by car from New York where it says it's shipping from?
I took the online quiz on Facebook to determine the right colour for me. I've never done this before! It came within a few days and was perfect match to my skin tone. Amazing! And I received an unexpected gift of a makeup brush, which is really lovely. Thank you.
Good costumer service
Product details not the full coverage I was looking for was not like the videos I saw! I do love the mascara and eye liner
Outstanding service. Can't wait to use the product. H
Neither the foundation was a match nor concealer. The primer doesn't hold the makeup like it should be holding..
I have been looking for foundation that I love for years and this was recommended to me by a friend. I swear by the primer and foundation. So happy!
So far I am 100% satisfied with both the product and the service. Thank you!
Got the makeup, but the color was off. What I received is closer to my summer color, but not my current color. Hoping my redo will work out. Color difference is VERY noticeable. Not like the promotional videos I saw.
Love the serum and moisturizer. I tried the mascara and it's amazing.
Very good experience with online order. Looking forward to trying the tanning foam.
Cakes on, makes my skin look yellow, does not spread out even with a brush or a sponge.
I'd love this product!I have a sensitive skin so I make sure I get the right one for me.This works for me your product is amazing,great moisturizer and worth to try you won't be disappointed.I've been recommending it to my friends and family.
IL Makiage keeps charging me for products I'm not even trying to buy. I don't wear make up and now instead of giving me my money back they want to give me a $50 gift card. I have no idea what you people even ordered with my money! If I don't get my refund I will be figuring out who I need to speak to! I don't care about your product but I do care about where my money is going when I didn't authorize the payment! I want my money back for this order! What is it even!?!? Just give me my money back!
The color is about 2 shades too light. Does not look good on me. I included what I wear and what I got.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members