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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Full Coverage
September 25, 2023

I love this product and gave me full coverage. The only thing was it was a bit too dark but I ordered another one and I'm sure I.pressed the right colors now. I'll just keep the one I got until next year for Summer. And use it then...looove it!

Date of experience: September 24, 2023
Virginia
1 review
0 helpful votes
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Order placed accidentally
October 25, 2023

The return policy is difficult. I used the return label provided but the product didn't reach. We don't have an option to cancel an order before the delivery is processed

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2023
Louisiana
1 review
0 helpful votes
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Skin care line
September 24, 2023

Everything that I have purchased has been top notch. I have no complaints but only praises.

Date of experience: September 24, 2023
Canada
1 review
0 helpful votes
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Amazing product
September 24, 2023

I'm 47 yrs old and I am using their anti aging moisturizer for a bit while now. I love this product,it's gives my facial skin fairness & softness.

Date of experience: September 24, 2023
Virginia
1 review
0 helpful votes
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Awesome
September 24, 2023

I Love the product. It does what they advertised. Good product. Smell very nice.

Date of experience: September 23, 2023
Canada
1 review
0 helpful votes
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Extra Benefits
September 23, 2023

I added on a few different products to my order and was bumped up to a different level with better discounts! Thanks for tracking that for me.

Date of experience: September 23, 2023
Canada
1 review
0 helpful votes
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Excellent Concealer
September 23, 2023

I love this concealer it is smooth, has great coverage, and does a good job of concealing blemishes. I like putting this on before my eyeshadow, it helps with blending eyeshadows.

Date of experience: September 23, 2023
South Carolina
1 review
0 helpful votes
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The best foundation ever
September 23, 2023

I have struggled with finding a perfect shade for my skin color. It's so different in my opinion. I am so happy to have the perfect shade! I don't have to blend my concealer to death it all blends so naturally and effortlessly. You can build coverage without the heaviness!

Date of experience: September 23, 2023
California
1 review
0 helpful votes
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No filter base primer
October 23, 2023

This product works but I think the pump container doesn't seem to be a good idea. Suggestion to probably consider a different container perhaps like the moisturizer container for easy use and nothing to waste.

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 22, 2023
Illinois
1 review
0 helpful votes
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Great products!
September 22, 2023

I'm a return customer. Love the products. Will continue to use them. And so easy to order too

Date of experience: September 22, 2023
Canada
1 review
0 helpful votes
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Excellent Product
September 22, 2023

I recently purchased the foundation and it is amazing, the quize you take for the colour match was exact match to my skin! Ordering was easy and the customer service has been Excellent! Just purchased a moisturizer and excited to see how it is.

Date of experience: September 21, 2023
Texas
1 review
0 helpful votes
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2 Foundations
October 22, 2023

As I was placing the order I noticed 2 Foundations popped up on my order but I did not see or find a way to only purchase one.

I have not received the product yet so am not able to give a review on it. Should be able to change quantity though on your order. I thought the final page would give me an option to review or change order but it did not. It just placed it.

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 21, 2023
Florida
1 review
0 helpful votes
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Very happy with your products
September 21, 2023

Love your makeup and service. It's easy to order and I receive all orders timely. My daughter loves all your products as well.

Date of experience: September 21, 2023
Canada
1 review
0 helpful votes
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So far so good
September 21, 2023

I have gotten 2 different shades which have been too dark but each time they have made it right and we are still trying to find my perfect shade. Thank you for sending me new shades to try.

Date of experience: September 21, 2023
Georgia
1 review
0 helpful votes
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Giving you another chance
October 20, 2023

After issues with almost every purchase and communication, I am giving Il Makiage another try. I love the mascara, but not the issues with everything else.

We'll see how it goes this time. Don't do Try Before You Buy...Bad Bad Experience.

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2023
California
1 review
0 helpful votes
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Cover really good and feel so soft
September 20, 2023

I love the make up I like how they cover it up really good

Date of experience: September 20, 2023
Indiana
1 review
0 helpful votes
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The page charges without complete confirmation by processing the order when asking about auto-replenish.

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2023
New Jersey
1 review
0 helpful votes
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Happy customer
September 20, 2023

I love your products a little pricey but I'm satisfied with my purchases.

Date of experience: September 20, 2023
New Jersey
1 review
0 helpful votes
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Concerns
October 19, 2023

Aloha...
Would be more than happy to write a review however my concern is that the site did not capture my full address as package has not been recicieved and upon looking at email sent only part of my address seems to in email.

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 19, 2023
Utah
1 review
0 helpful votes
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Great products
September 19, 2023

Always great service and products. I look forward to special events

Date of experience: September 19, 2023