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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I love this product and gave me full coverage. The only thing was it was a bit too dark but I ordered another one and I'm sure I.pressed the right colors now. I'll just keep the one I got until next year for Summer. And use it then...looove it!
The return policy is difficult. I used the return label provided but the product didn't reach. We don't have an option to cancel an order before the delivery is processed
Everything that I have purchased has been top notch. I have no complaints but only praises.
I'm 47 yrs old and I am using their anti aging moisturizer for a bit while now. I love this product,it's gives my facial skin fairness & softness.
I added on a few different products to my order and was bumped up to a different level with better discounts! Thanks for tracking that for me.
I love this concealer it is smooth, has great coverage, and does a good job of concealing blemishes. I like putting this on before my eyeshadow, it helps with blending eyeshadows.
I have struggled with finding a perfect shade for my skin color. It's so different in my opinion. I am so happy to have the perfect shade! I don't have to blend my concealer to death it all blends so naturally and effortlessly. You can build coverage without the heaviness!
This product works but I think the pump container doesn't seem to be a good idea. Suggestion to probably consider a different container perhaps like the moisturizer container for easy use and nothing to waste.
I'm a return customer. Love the products. Will continue to use them. And so easy to order too
I recently purchased the foundation and it is amazing, the quize you take for the colour match was exact match to my skin! Ordering was easy and the customer service has been Excellent! Just purchased a moisturizer and excited to see how it is.
As I was placing the order I noticed 2 Foundations popped up on my order but I did not see or find a way to only purchase one.
I have not received the product yet so am not able to give a review on it. Should be able to change quantity though on your order. I thought the final page would give me an option to review or change order but it did not. It just placed it.
Love your makeup and service. It's easy to order and I receive all orders timely. My daughter loves all your products as well.
I have gotten 2 different shades which have been too dark but each time they have made it right and we are still trying to find my perfect shade. Thank you for sending me new shades to try.
After issues with almost every purchase and communication, I am giving Il Makiage another try. I love the mascara, but not the issues with everything else.
We'll see how it goes this time. Don't do Try Before You Buy...Bad Bad Experience.
I love the make up I like how they cover it up really good
The page charges without complete confirmation by processing the order when asking about auto-replenish.
I love your products a little pricey but I'm satisfied with my purchases.
Aloha...
Would be more than happy to write a review however my concern is that the site did not capture my full address as package has not been recicieved and upon looking at email sent only part of my address seems to in email.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

