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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I was excited to try a new product that I saw but at checkout I was bombarded with offers. I accidentally clicked the wrong button and was automatically charged for an item that I did not want. I immediately sent a request for cancellation on the product I did not want and was (within a few minutes) told "oops I tried but couldn't catch the order. But you can return the product when you receive it".
This is a big headache for me. It will be tough for me to want to order with a company that makes checkout so difficult and cancellation impossible.
Bought a foundation but didn't like the finish … made the corrections for me hassle free …excellent service
I purchased only one product, a foundation then you sent more products I didn't want to buy and automatically took money from my account I wanted first to try the product how will be stay in my face the foundation. Next time I would like to order first the product and pay I know to want thank you!
I have received a couple different things and always like how it fits me. I'm thankful for the reminder when my monthly subscription is coming and it gives me time to adjust. But somehow I tend to get things that come besides that like maybe I have a second reoccurring purchase.
I have had a wonderful experience with this make up I ordered the wrong color and the customer service WAS AMAZING has been working with me to help find the right match. I did not have luck using the quiz to find the right color (me issue not a them issue). I always have compliments on how my make up looks and am asked what I use.
This is like a scam company. You led me all the way up until I gave you my payment believing I'm ordering a sample size. Then when I hit paid I'm charges over $54 instead of $6
Very very disappointing
I wanted to get the power lift cream - I've purchased it twice before because it is great product and needed it again! I went to the website through an email that would also give me a free product. I signed up for the auto-ship and I was only give them option for my first ship in January?!? So, great, I have to wait 4 months for my first shipment? I had to go back in and order one at full price and didn't get a free product. Made no sense!
I received my first order which was a foundation. I really liked the makeup a lot but noticed that it was a little too dark. I emailed the company and told them. It was way after my 10 days. I wasn't concerned about getting it free. I was only expecting to get my color straight. However, that gave me a new bottle to try with my correct color. I thought that was pretty amazing.
I clicked on the buy now pay later. I was only suppose to be charged $6 something and 14 days after recieving it pay the rest if I liked it. But you guys automatically charged the full $145 that I couldn't afford right now. So that sucks
This is the second order I have placed im totally in love with my foundation and concealer just order a lip product will defiantly be ordering more products in the future
Every product I buy is shipped and delivered on time in beautiful packaging. I love all your products! Will never buy anywhere else!
Super fast shipping and usually gives you coupons foundations last long time I use it everyday
I wish I was rich so I could purchase more. I love doing your surveys so I can buy your products. I tell others about you.
My first choice wasn't quite right but Il Makiage made it easy for me to try something else. Such a great experience, thank you!
I have not received the product yet. This is my first time ordering. I have a question though, why does my free sample cost me the amount of a regular purchase?
Very difficult to navigate check out. Could not locate where to input free shipping code and 10% off.
I LOVE the Woke Up Like This base foundation. It has been my go-to for a while now. Doesn't clog my pores, super lightweight, great coverage for what I need right now. Highly recommend.
So far so good i really love the mascara i have never spend more than 15 on a mascara but this stuff is great i first tried it with a new consumer coupon witch is the only reason i bought it and i must say it does not disappoint single mom of 5 working full time to try keep my Hurd a float lol the coupon help ty ll makiage
I never found a foundation that looked good on me, that wasn't heavy and weighted my face down, so in the past I used only powder. Now that I'm in my mid 60's powder no longer covered my uneven skin tone. Since I've been wearing IL Makiage people compliment me on my "clear complexion". I smile and say I just "Woke Up Like This" by taking a test online with IL Makiage. I LOVE looking vibrant like I feel and the team at IL Makiage is wonderful to work with if you have any difficulties. Best "Woke Up Like This" feeling ever.
After adding an item to my cart, I didn't see a way to "continue shopping" so when I hit the back button I ended up back at the ad and had to login again. I went through this four times!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members