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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I waited for the TWO-WAY FOUNDATION PERFECTING POWDER FOUNDATION to come back in stock. I received an email notification that it's back! I ordered today. Il Makiage always offer to include additional items of interest in your order at a discounted pricing!
I had a difficult time deciding between the I Woke Up Like This and the After Glow foundations. The staff replied to my emails. But it took several days to place an order - and then I received multiple emails for different discounts, (none of which worked) but I couldn't navigate the site easily. It could be due to the limits of a cell phone, but I'm hopeful the products will be better than the initial buying experience.
Nice people
I will write a review when I receive my merchandise still have not received my merchandise
The only problem I had was trying to put a password. It wouldn't let me update the keyboard.
I was charged twice for my order and when I inquired about it I was told that it didn't happen.
I was really excited to get this product, but unfortunately, it didn't quite live up to the magic they show in the commercials. I did the test a few times to be sure, but the one I picked ended up looking a bit too yellow on my skin. The first time I used it with a primer for a full makeup look, I was quite pleased with the results. However, when I tried to create a more natural daytime look, it turned out to be a bit cakey and still had that yellow tint.
Bought a defective primer (wouldn't pump), returned it with no issues. Received an email stating, "we feel down" and provided a $20 coupon for a repurchase. Bought another one immediately.
I've never tried this product before. I have gotten the foundation but not this product. But you charged my credit card already. I have the money, that's not the problem but the reason I got this was to try it before I buy it and that did not happen. You shouldn't advertise that if you're going to charge the customer up front. For me that's false advertising.
I was charged regular price for the subscription even though it was supposed to be 20 percent off and also got charged for a product I never accepted in my cart
My first time ordering from this company and it was an easy stress free experience. I look forward to trying these products in the near future
I have been going back and forth for WEEKS now for a return that they have promised me and I have yet to get. Now I had to go to my bank and dispute the charge. The company keeps telling me they have refunded me but this untrue. It is ridiculous that you can not get anyone on the phone. By the time tanyime gets back to you it's days. NEVER AGAIN. Stay far away.
Every single thing I have ordered from ILMakiage has been right! They did a great job of asking just the right questions to get my foundation spot on! I have never found one that is the perfect shade for me until now. It goes on so silky and lasts my whole crazy busy day. I couldn't be more impressed! Every single thing is perfect! Run, don't walk.
I tried a product that didn't work for me. I was sent a return labored immediately no questions ask. Due to this experience I'm now confident in trying other produces from II Makiage
I haven't received my order I email but no one has reached back to me as of today
I just went online to order your trial product thinking I was only charged for the shipping fee and my credit card got charged full amount. I would like a refund.
I ended up getting two add-ons I DO NOT WANT. The mobile app makes it impossible to click the right buttons to move forward. NEVER AGAIN. I will be returning the add-ons as soon as they arrive. What a nightmare.
I'm trying to cancel an order I just made and I don't see the option anywhere!
I wish I could just go in and fill out returns without going and having to email customer service and waiting. Been half a day and still waiting.
I was of course skeptical of it working like the ads I've seen on Facebook but this is the real deal and it makes my skin feel like there's nothing on it it's wonderful!
I tried the try before you buy option for my foundation and the were spot on! I'm so happy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members