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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I absolutely love purchasing from ilmakage because I get my item so fast and it's always exiting opening that coveted black box! The prices are good but the quality is most important
I was not planning to buy concealer, came up 20% discount offer, I claimed thinking I could use later however, it charged by card then I realized I ordered the product. I am very disappointed I think site is trying to get business by fooling their customer.
I have literally tried so many foundations and have wasted so much money trying to find something that enhances my skin flawlessly but naturally. Between the great customer service I have always received to THE BEST coverage I have EVER seen I am ecstatic! This foundation goes on like butter and makes my skin finally look flawlessly natural and beautiful! LOVE LOVE LOVE!
I love all their products so far! The primer is like no other. Great coverage withe their foundation. And concealer.
The eyebrow gel does not squeeze out of the tube. Several people tried to squeeze with no avail. I'm trying to reach the company but have no emails that can be replied to.
The lip cream is suppose to stay on, it lasted 2 hours. No food was eaten
Online ordering is very easy and the products are high quality and everything I want in a make up.
Had wonderful experience with IL Makiage. Their products are amazing and the customer support team is extremely helpful and quick with any kind of query that I had.
I love the products, but I was very frustrated that I couldn't add the product that I wanted to purchase to auto-ship. I tried a few different ways to find a link to do it and nothing. I ended up buying it, but would love to have it as part of my auto-ship box.
I couldn't figure out how to just order my color without going through the try before you buy process.
I'm obsessed with the products! It's so easy to order and the wait is not long at all. Forever a fan and a forever happy customer
Fast delivery awesome product. I just wish they would stop giving me eyeliner as the free gift. Never use it. Never will. Ugh. Would probably buy something else given the chance to try something other than liner.
It was easy to fill out the form I am excited to receive my trial base soon
It was easy to search. Is expensive. I hate to go shopping so this helps me out.
I wanted to make a purchase of something I have already used. I found it annoying that I couldn't do that quickly. Too many questions for me. I'm not sure I'll order it again, although I like it
I really love this foundation! My only complaint is that my last order arrived with the seal broken, some foundation leaked out.
The website is very informative and helpful. I'm excited to learn new techniques for using Il Makiage products.
I've never found such wonderful products before. The flawless concealer is perfect, and the line and large pores disappear with the primer.
Perfect for day time wear, and I have saved the foundation for our few but special evenings out.
I'm 63, have worn makeup for almost 50 years, and have never been so pleased with a product as I am with these three products.
The commercials don't lie, you'll never go back to other makeup brands!
The site matched my make up to my face perfectly. I was very skeptical, but it really really did work and it's perfect.
Need to just buy foundation but I think I may have accidentally ordered the brush with it. It kept popping up making it difficult to complete my order. I don't want the brush and only wanna be charged the $45 for the foundation. Tried to email customer service to make sure Brish was not ordered but only getting automated responses
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

