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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I only ordered what I needed because I was hoping for a small discount. I'll take my business to other makeup companies to get the deal. Disappointed
I had ordered a primer and foundation through Il Makiage. The primer wasn't what I wanted and returning it was super easy.
My foundation (day 20) I started feeling like I didn't like the colour match. The agent not only sent me tips to prepare my skin for foundation but also went a step ahead to help me find the right colour! I have been sent a package in the mail, cannot wait to see if it's the right shade this time. Their customer service is exceptional.
I had a couple quick questions and they were quick to respond. Very helpful
Awesome products that make a big impact on my confidence!
I bought my first bottle of "Woke up Like This" about a year ago. I still have a little bit left because I've been trying to use it sparingly. I tried multiple other cheaper priced brands over the past year to try and save money. Ultimately bought another bottle worried about running out of my current bottle! I love this product,it covers my rosacea and feels light to wear! I'm hooked!
If you're looking for a great concealer this is the one! My search for them has been endless! But once I tried this it was the one. I would recommend this and I'm not even a big makeup person. Love my concealer and mineral baked bronzer and I'm good to go! I'm a believer!
I love these products! And the customer service is amazing! They go above and beyond expectations.
I really love this makeup coverage the only downside it does not have any SPF in it, but other than that it feels very lightweight on and it smoothens on your face so evenly. This is my go to on the winter and when I go to a special occasion.
I've always had great experiences with Il Makiage, whether it was placing an order, receiving order status, returning due to wrong color and customer service is A+! Only thing I wished was that I could get Il Makiage locally.
This company is a Scammer, they won't allow you to cancel a subscription and they don't offer any phone number contact to call, it is all via email.
I just live this product this is great for daily use and you you are good for the day no need touch ups no foundation lines its perfectly smooth for the day
I'm waiting for a confirmation email that I bought the foundation with the e code I used tonight
Easy to use and quick no issues site was goid and products are always amazing
I ordered a second bottle of foundation since I had a coupon. I'm not even close to having used all of my first bottle. This is the best foundation I've ever used. Fully covers my redness and broken veins without being heavy or cakey feeling.
I am new to the IL Makiage world however I am so happy to have joined the family! Products are terrific and even though my first shade wasn't the right fit for me the fact that they have individual customer service made all the difference in my experience. I simply expressed that I wasn't to keen on the shade and within a few hours their experts reached out to me and ensured I received a response as well as a solution to my concerns. I was provided with a detailed questionnaire to determine what color would suite me and within 24 hours my new shade is on its way! I have never expected such amazing response and individualized attention from any other company especially in the cosmetic industry. Absolutely groundbreaking and a whole new level of skin care service. They certainly out perform all the competition and would recommend this company to everyone!
Thank you so much! Xoxo
Makeup never delivered, horrible customer service, and I now have to spend thanksgiving morning figuring out how to get a refund.
It is easy to maneuver the web site to get your match of foundation and was easy to find the right color of eyeliner.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members