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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I always have a fantastic ordering experiemce with IL Mirage. They even remember what I use as well as providing great discounts for my products before processing my order. I also receive an email immediately after my order letting me know its being worked on and I receive my products in a timely manner. Great company, great products. I even have my 2 sisters experiencing all that IL Mirage has to offer.
This foundation had good coverage and felt good on my face but the color was too dark/ yellow for my skin tone. Definitely wasn't a match
The foundation shade I purchased was slightly too light. After contacting Customer Service, I received an email from Shawn within 5 minutes. Shortly thereafter, I received confirmation that a darker shade was being sent. I'm very pleased with their customer service excellence and expedience. Thank you!
My card was charged the shipping and then 2 identical 69.98 charges. Thinking I was scammed by this company. Beware
After seeing this ad for over a year, I decided to give it a try. I'm at the age where I don't wanna wear make up anymore but when I do I want to look nice and not caked up. I usually use powder foundation, but doesn't give me enough coverage.
It's always so easy to order on II Makiage's website, and the products are amazing. I have bought several items from them, and I love it all!
I am furious that I was tricked into buying something. I thought I was getting a trial and paying for shipping
I can't speak yet to the actual products but I do know I tried many different cards and PayPal to try and get the trial for just the shipping of $5.90 that they advertised BUT it made me pay $80 instead so it had better be good.
The foundation was a perfect match. I answered all the questions and there the 170 was chosen. I like that the make up came with instructions and I would definitely order again thanks for the free trial. Flawless!
I ended up with the wrong color due to my natural tan fading and even though I was outside the return window, they sent me a shade to better fit my skin tone. Great customer service!
Seven days after I purchased and ordered it, I am still waiting for my order to be shipped. It is the "processing" phase.
I do understand that you want to match foundation to my skin but I just wanted to order the firming cream. Maybe ask ahead of time which product you wish to purchase to avoid all the questions.
Questions were minimal, which is what I like. Terms and conditions were transparent.
Loved the experience let's you take a survey where they help you match your prefect shade to your own skin type and I think it's awesome how they give you option to try it out before buying the full package!
Offered a discount code, WELCOME10. But there is no where to actually enter the code!
I went through the process 10x, went to the website for help - it just was not there.
We'll see if I can use my promo 20$ coupon, but I doubt it. If that's the case, I won't be ordering again.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

