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Il Makiage

3.6

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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North Carolina
1 review
0 helpful votes
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Great products
January 9, 2024

Some foundation, although it may be too thick for me. Customer service was very helpful and helping me add moisturizer to thin it out. It also came with 3 complementary items, a liquid eyeliner, and a brush and a concealer.

Date of experience: January 9, 2024
Texas
1 review
0 helpful votes
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Obsessed!
January 9, 2024

Not only was the shade quiz spot on, and the actual foundation itself amazing (just like the ads you see), but the biggest reason I came back to order several other products is from the customer service with this company. I ordered the wrong type of foundation (my fault) and emailed them asking questions. The lady responded very quickly, and explained both types of foundation before sending me a big discount to order the correct one since I chose to keep the 1st order.

I also have VERY dry, sensitive skin and this foundation has been better than anything else I have ever tried. No breakouts at all.

Can't wait to try the primer.

Date of experience: January 8, 2024
Arizona
1 review
0 helpful votes
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Party makup
January 9, 2024

Good I am 81 and people tell me I look 50😂I think it's the makeup! Love it

Date of experience: January 8, 2024
Pennsylvania
1 review
0 helpful votes
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It was a an easy process
January 9, 2024

It was an easy process to order, and they were very helpful at helping get the right shade of foundation. Fingers crossed that I get the correct match when it is delivered.

Date of experience: January 8, 2024
North Carolina
3 reviews
0 helpful votes
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My ll Makiage experience
January 9, 2024

I love the company and how dedicated they are to help you get the right shade and coverage. The make up shade I chose was #60 but it doesn't give me the coverage I expected so they are sending me a new shade!

Date of experience: January 8, 2024
Connecticut
1 review
0 helpful votes
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Great products
January 9, 2024

Very happy with the customer service and products. My skin feels so soft and smells amazing.

Date of experience: January 8, 2024
California
1 review
0 helpful votes
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Charges
January 15, 2024

My order is 173.00 and my card was charged 539.28? Please advise I didn't sign up for annual yearly order only replenish.

Date of experience: January 8, 2024
California
1 review
0 helpful votes
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Shade color
January 8, 2024

Great customer service. I was skeptical on which shade would match my skin, I got a quick response from them asking for photos of me and they responded so quickly. Very professional when I asked about returning if I needed too. I haven't received my foundation yet, but already having a great experience.

Date of experience: January 8, 2024
Ohio
1 review
0 helpful votes
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What happens if you subscribe?
January 8, 2024

Wanted to ask before I ordered to be able to get the free brush

Date of experience: January 8, 2024
New Mexico
1 review
0 helpful votes
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Renewal
January 8, 2024

Foundation very clean, light and yet provides full coverage and I like this considering that is all I use.

Date of experience: January 8, 2024
California
1 review
0 helpful votes
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Gonna feel pretty!
January 8, 2024

Awesome! The website is super easy! It's actually, my very first time trying Makiage. I saw a reel on FB & I was like I gotta try it. My next purchase from you will be a foundation, just gotta figure out the correct color. I'm a natural red head and have fair skin. I've had melanoma & I really need coverage which feels natural but doesn't looked caked on. Thanks! I'm so exited to try it out!

Date of experience: January 8, 2024
Ohio
1 review
0 helpful votes
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Great products
January 8, 2024

The site is easy to navigate and order products. I love the power lift cream. The products are quickly delivered.

Date of experience: January 8, 2024
New York
1 review
0 helpful votes
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Prueba
January 15, 2024

I don't understand if they tell you that they are going to send a test because then you have to send it back if they don't charge you a million, they should give you a trial fee. If they promote it, it's so that you can try it, no.

Date of experience: January 8, 2024
Canada
1 review
0 helpful votes
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Shipping cost
January 15, 2024

I've sent an email right after the add on of my most recent order as I was not happy that I was charged for shipping on my initial order. No response to date. Why?

Date of experience: January 8, 2024
Texas
1 review
0 helpful votes
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Not for me
January 15, 2024

Thank you for allowing me to try your make up prior to purchasing. It does not cover or work with under eye circles and other dark spots. Please cancel my order at this point as I will not be purchasing the product and will continue using my present make up again thank you for allowing me to try it first.

Date of experience: January 8, 2024
Virginia
1 review
0 helpful votes
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So good my daughter took my bottle perfect match website is easy to use

Date of experience: January 8, 2024
Illinois
1 review
0 helpful votes
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Dry
January 15, 2024

Right color but it doesn't cover my dark spots and it's too dry for my skin

Date of experience: January 7, 2024
Florida
1 review
0 helpful votes
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Expensive and damaged product
January 15, 2024

I received the main product broken, additionally I received a primer first one thinking it was a gift and I see that they charged it to my card and I didn't ask for it either.
I want my money back

Date of experience: January 7, 2024
North Carolina
1 review
0 helpful votes
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Code did not apply
January 15, 2024

In placed ORDER # ******* today for a$15 coupon code received by text same day but the code did not apply. Can you please credit the purchase? Thank you.

Date of experience: January 7, 2024
Washington
1 review
0 helpful votes
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Charged full price
January 15, 2024

I don't know why it said try before but and was suppose to be charged $5.90 but got charged for $54? I'm trying to contact customer service.

Date of experience: January 7, 2024