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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Some foundation, although it may be too thick for me. Customer service was very helpful and helping me add moisturizer to thin it out. It also came with 3 complementary items, a liquid eyeliner, and a brush and a concealer.
Not only was the shade quiz spot on, and the actual foundation itself amazing (just like the ads you see), but the biggest reason I came back to order several other products is from the customer service with this company. I ordered the wrong type of foundation (my fault) and emailed them asking questions. The lady responded very quickly, and explained both types of foundation before sending me a big discount to order the correct one since I chose to keep the 1st order.
I also have VERY dry, sensitive skin and this foundation has been better than anything else I have ever tried. No breakouts at all.
Can't wait to try the primer.
Good I am 81 and people tell me I look 50😂I think it's the makeup! Love it
It was an easy process to order, and they were very helpful at helping get the right shade of foundation. Fingers crossed that I get the correct match when it is delivered.
I love the company and how dedicated they are to help you get the right shade and coverage. The make up shade I chose was #60 but it doesn't give me the coverage I expected so they are sending me a new shade!
Very happy with the customer service and products. My skin feels so soft and smells amazing.
My order is 173.00 and my card was charged 539.28? Please advise I didn't sign up for annual yearly order only replenish.
Great customer service. I was skeptical on which shade would match my skin, I got a quick response from them asking for photos of me and they responded so quickly. Very professional when I asked about returning if I needed too. I haven't received my foundation yet, but already having a great experience.
Wanted to ask before I ordered to be able to get the free brush
Awesome! The website is super easy! It's actually, my very first time trying Makiage. I saw a reel on FB & I was like I gotta try it. My next purchase from you will be a foundation, just gotta figure out the correct color. I'm a natural red head and have fair skin. I've had melanoma & I really need coverage which feels natural but doesn't looked caked on. Thanks! I'm so exited to try it out!
The site is easy to navigate and order products. I love the power lift cream. The products are quickly delivered.
I don't understand if they tell you that they are going to send a test because then you have to send it back if they don't charge you a million, they should give you a trial fee. If they promote it, it's so that you can try it, no.
I've sent an email right after the add on of my most recent order as I was not happy that I was charged for shipping on my initial order. No response to date. Why?
Thank you for allowing me to try your make up prior to purchasing. It does not cover or work with under eye circles and other dark spots. Please cancel my order at this point as I will not be purchasing the product and will continue using my present make up again thank you for allowing me to try it first.
So good my daughter took my bottle perfect match website is easy to use
Right color but it doesn't cover my dark spots and it's too dry for my skin
I received the main product broken, additionally I received a primer first one thinking it was a gift and I see that they charged it to my card and I didn't ask for it either.
I want my money back
In placed ORDER # ******* today for a$15 coupon code received by text same day but the code did not apply. Can you please credit the purchase? Thank you.
I don't know why it said try before but and was suppose to be charged $5.90 but got charged for $54? I'm trying to contact customer service.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

