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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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Colorado
1 review
0 helpful votes
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Placed an order nearly 2 weeks ago. Tracking number saying in progress with no movement to shipping stage. I Messaged/emailed customer support with no response back. Will be call my credit card company to cancel all charges and future charges. Buyer BEWARE!.

Date of experience: January 10, 2024
New York
1 review
0 helpful votes
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Il Makiage is a miracle
January 11, 2024

Years and years trying various products ----- used the Power Lift? First night I saw results the NEXT day! --- then, combined with the primer? -- could hardly see my own lines and even the deep wrinkles were soft --- the lip plumper is wonderful and I've placed an order for their blur product --- I won't be testing out new products any more -- Il Makiage is my choice from now on

Date of experience: January 10, 2024
California
1 review
0 helpful votes
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Next level
January 11, 2024

The foundation I woke up like this is next level amazing ‼😍
I've been a MAC girl forever and now I'm in love with this product‼🙏
The foundation brush is pretty awesome too ‼😍

Date of experience: January 10, 2024
Texas
1 review
0 helpful votes
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After I ordered from your site I kept being prompted to answer more questions that seemed never-ending. I would then be ask if I wanted to try this multi vitamin or shampoo. I finally was tired of answering questions amd looked at the top to see that I was no longer on il making and was on spoiledgirl or something like that site. I quickly jumped off and checked email to see if I was scammed.

Date of experience: January 10, 2024
Florida
1 review
0 helpful votes
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Too confusing at the end
January 17, 2024

Not really sure what I ended up ordering! I just wanted to try the primer but I think by accident I added a mascara I did not want. Please cancel my order asap!

Date of experience: January 10, 2024
Florida
1 review
0 helpful votes
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Too many questions
January 17, 2024

Asks too many questions that are of no interest.are you kidding me. You are still asking f too many things!

Date of experience: January 10, 2024
Arizona
1 review
0 helpful votes
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It kept asking for a code or no discount to be automatically added for the lip plumper I added. I am unable to checkout with a discount of 20% that was promised and am VERY Disappointed in your services. I do not know if I will keep the trial items because of this poor service that seems to be a scam. Please help me to build trust in your Company IlMakiage not destroying it before I ever receive any products. Thank you.

Date of experience: January 10, 2024
Ohio
1 review
0 helpful votes
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Easy
January 10, 2024

The site is easy to fo answer a few questions and they match you pretty good

Date of experience: January 10, 2024
South Carolina
1 review
0 helpful votes
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Product selection
January 10, 2024

This site has a quick quiz you can take and get matched automatically. Help you find the product you need within seconds. Great customer service. Can't wait to try the product.

Date of experience: January 9, 2024
Illinois
1 review
0 helpful votes
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New Customer
January 9, 2024

I've been seeing this foundation all over social media and just had to give it a try. The process was quick. I opted for the free trial period to start. I'm hoping it's as great as it looks. So excited to get this product!

Date of experience: January 9, 2024
Canada
1 review
0 helpful votes
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Great service
January 9, 2024

Great service, great product
Appreciate quick reply and resolution to my problem
Thank you

Date of experience: January 9, 2024
Florida
1 review
0 helpful votes
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I have a great experience with this product! Foundation is very good I just don't use it very much but excellent

Date of experience: January 9, 2024
California
1 review
0 helpful votes
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Review 1st Purchase
January 9, 2024

The makeup picked for me is a little light for my skin tone. Trying to mix with last makeup to get closer to what looks best.

Date of experience: January 9, 2024
California
1 review
0 helpful votes
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Pleasantly Impressed
January 9, 2024

I just received my hair and it is absolutely gorgeous. It's a perfect fit. I love the color.
I'm going to order another one. Great quality.
Best wig I've ever had. It's very comfortable also. I like all the goodies that came with it.

Date of experience: January 9, 2024
California
1 review
0 helpful votes
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The foundation is so flawless I am always asked if I have on foundation as it looks so amazing. Will use nothing else

Date of experience: January 9, 2024
Arizona
1 review
0 helpful votes
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Great products
January 9, 2024

Love the primer, concealer and foundation.
Natural appearance and lovely finish.

Date of experience: January 9, 2024
Washington
1 review
0 helpful votes
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Quick checkout
January 9, 2024

The site is easy to use and can complete an order quickly.

Date of experience: January 9, 2024
Michigan
1 review
0 helpful votes
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I recently ordered the foundation after seeing it all over Facebook! I was super excited but skeptical as most "try now pay later" are so scammy. I ended up going for it. The color was too light so I contacted the company. Within minutes, I have a new shade on its way. Absolutely painless experience and it is much appreciated!

Date of experience: January 9, 2024
Texas
1 review
0 helpful votes
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Unmatched customer service
January 9, 2024

The first foundation I ordered was a little "off" for me so I reached out to customer service for more help with a perfect match. I don't think I have ever experienced such detailed customer service. I can't wait to get my new foundation and give it a try

Date of experience: January 9, 2024
Minnesota
2 reviews
0 helpful votes
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Very upsetting 😡
January 16, 2024

I thought I was filling out a survey about hair and the next thing I know you tricked me into ordering the product. Please cancel it and refund my money!

Date of experience: January 9, 2024