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Il MakiageReviews 8,921

3.7

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 8 days

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North Carolina
1 review
0 helpful votes
Follow Lori Y.
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I've purchased from ll Makiage about 5 times. They like everything I've bought. What I really like is the skincare products come in glass containers. They have great sales and customer service is on point If I could I'd subscribe to them for at least two products. Atlas my bank account doesn't let me lol

Date of experience: May 28, 2025
South Carolina
1 review
0 helpful votes
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Wrinkle filler
June 7, 2025

It was very easy and quick to navigate the site. My purchase was made with ease. I had made previous orders from them and have been very pleased.

Date of experience: May 28, 2025
California
1 review
0 helpful votes
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Absolutely love it!
June 7, 2025

I've purchased several different items from them and all of them are great! They do not disappoint. All items are well made and are great quality! It is definitely worth the money and time.

Date of experience: May 28, 2025
New Jersey
1 review
0 helpful votes
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Very som ppl e basic concept for ordering the best makeup around. Very easy test to take to match your foundation color and simple payment/ checkout

Date of experience: May 28, 2025
Michigan
1 review
0 helpful votes
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I am 53 they make very user friendly and I love the product. I have been using this product over 2 years it is easy to apply and I have recommended to several of my friends. Especially since my eyebrows are blonde to find something to work has been a challenge. I would recommend the brow tint to anyone.

Date of experience: May 27, 2025
Pennsylvania
1 review
0 helpful votes
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I have recently had an uninspiring experience with Il Makiage. There is no way to contact Customer Service by phone, only email. At one time emails were answered quickly and with positive results. My last two emails have been problematic. One was responded to after a second was sent complaining of no response. Another email was answered within a few days asking for some photos so they could answer my question. Photos were sent a few days ago but no response has come. I decided to just go to the website and reorder the products I needed. I had a lot of trouble negotiating the website to order two products on auto-replenishment. I finally deleted what was scheduled and started over. I got it done but it took much longer than necessary. The products are good but the website and customer serviced is a challenge.

Date of experience: May 26, 2025
California
1 review
0 helpful votes
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This is the one!
June 5, 2025

At 47 years old it is challenging to find the perfect foundation. The perfect foundation and shade does exist! After party 095 is the one for me! Feels and looks great on my skin! THANK YOU!

Date of experience: May 26, 2025
Texas
1 review
0 helpful votes
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Beautiful me
June 5, 2025

Easy to navigate. Great experience. No problems ordering items. Will order again. Suggested to friends and family.

Date of experience: May 26, 2025
Georgia
1 review
0 helpful votes
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Just in time
June 4, 2025

Customer service care is impeccable the only thing I could suggest is to have an actual App for easy sign on and access to my account

Date of experience: May 25, 2025
Florida
1 review
0 helpful votes
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Love it! It's great
June 3, 2025

It's easy to use and find a match! Will be recommending to all 7 sisters. I had a coworker also help me take the quiz yo be more accurate! Waiting anxiously for my delivery

Date of experience: May 24, 2025
Illinois
1 review
0 helpful votes
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First order
June 2, 2025

I filled out all information for shipping and somehow it was not recorded correctly! Also I found it ridiculous to pay for shipping

Date of experience: May 23, 2025
Michigan
1 review
0 helpful votes
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Sun kissed💋
June 1, 2025

True story- I applied before I fell asleep and completely forgot the following morning, but when I looked in the mirror I was STUNNED! I was skeptical at first, but after hearing about it from several people I gave it a go, and I am so happy I did!

Date of experience: May 22, 2025
California
1 review
0 helpful votes
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No me gusto el acabado de la base, está demaciado seca y muy amarilla nada que ver con piel 😓 es la primera vez que la compro porque pensé que era mejor que la base de embrace cuadrado pero está pésima.

Date of experience: May 22, 2025
Virginia
1 review
0 helpful votes
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No filter primer
June 1, 2025

I really like this primer, but the packaging makes it difficult to dispense when it's running low. It would be great if the bottle allowed visibility into how much product remains. A pliable tube would be a better alternative, ensuring you can access every last drop and truly get your money's worth.

Date of experience: May 22, 2025
Texas
1 review
0 helpful votes
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Site was good.
May 31, 2025

Site was good. Didn't care for all of the add-ons at checkout though. So annoying. Once the purchase is made I don't want to keep getting other offers. Let me see if I like the product first!

Date of experience: May 21, 2025
Nebraska
1 review
0 helpful votes
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They trick you into clicking things and then you get charged. These orders don't appear under Orders and you can't cancel them. And there is no number to call.

Date of experience: May 21, 2025
Utah
1 review
0 helpful votes
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Live Il Makiage products!
May 31, 2025

I use several of their products. They are beautiful. Easy too apply. Not cakey. Great for aging skin! I keep trying new things and I'm never disappointed!

Date of experience: May 20, 2025
New Jersey
1 review
0 helpful votes
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Best new find!
May 31, 2025

I'm no newbie to skin care and makeup - so discovering in my 60's that I love each new Il Making product I've been trying recently is really fun! Great quality, great packaging, with barely there but such clean & lovely scents (especially the light blue plumping cream!), competitive prices and very innovative products for wrinkle correcting!

Date of experience: May 20, 2025
North Carolina
1 review
0 helpful votes
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Love Your Profuctd
May 29, 2025

Your products are truly amazing. I'm 64 and I get many injections in my face. I also purchase a lot of serums at my spa which are three times the price of your products. I truly will be buying from you only. Keep up the great work.

Date of experience: May 19, 2025
Minnesota
1 review
0 helpful votes
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I didn't try out this for a couple weeks because my hubby developed severe sciatica. So I was surprised when I tried to pump the product to see how well it worked for me, when it would not pump out at all! I took the top/pump off and tried to use it just by putting some on my fingers and then applying it to my fact. Worked okay but without a useable pump it is challenging (& irritating) to open the container up each time. Because of this, I have only used it 2 times.

Date of experience: April 25, 2025