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Il Makiage

3.6

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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District of Columbia
1 review
0 helpful votes
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Products are great, just wish they would come in travel sizes. However, I find navigating the website and making a non-subscription order extremely difficult.

Date of experience: June 7, 2025
Texas
1 review
0 helpful votes
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Joy's review
June 17, 2025

I love ILMAKIAGE products which is why I keep purchasing - I do not subscribe as I do not need monthly replenishments. I do wish there was more of a discount for repeat customers such as myself without having to subscribe to get the cheaper prices. Other than than, so far I have been very happy with the products and will continue to be a customer unless it becomes too costly for me. Thank you so much for listening and keep it up ILMAKIAGE! I did just order the Exfoliator and I am hoping it will help me with my skin imperfections. Ie; scarring, texture, etc so I cannot really review that product at this time. Sincerely, Joy Askew

Date of experience: June 6, 2025
Nevada
1 review
0 helpful votes
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The Best Ever!
June 16, 2025

Your products are the best I've ever tried. At 78, my skin is a particular type of wrinkle-prone. Everything product I've tried has made things better.

Date of experience: June 6, 2025
Delaware
1 review
0 helpful votes
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High Profile Neck Treatment
June 16, 2025

I love the feel and smell of this neck cream. I also like the Power Lift Plumping Cream. I have been using both for a few months and while I have not seen any miraculous changes, I do like how they make my skin feel.

Date of experience: June 6, 2025
New York
1 review
0 helpful votes
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Good experience
June 15, 2025

So far all experiences with il makiage has been fine. No issues. I have not received the order yet but so far so good

Date of experience: June 5, 2025
Washington
1 review
0 helpful votes
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Website page
June 15, 2025

Honestly, one reason I haven't ordered for a while is the experience with your webpage. It is ok initially but once I've ordered, all these other products are thrown and thrown at me. Last time I made a purchase, I actually made a mistake because I couldn't tell what I had ordered. It was such a pain to clear up! I'm trying a product again but once again, it was annoying at the end of the order. I have hope for the actual product working but please tone down the exposure of additional products on your page. 😊 st

Date of experience: June 5, 2025
Florida
1 review
0 helpful votes
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Great Products
June 15, 2025

It was very easy to navigate the site. My only complaint is I would like to see swatch photos on African-American models. I had to do a lot of guessing on how the product(s) would look on my dark skin. I would buy more but didn't want to chance it that I would buy a color or product that would not compliment my skin color. Otherwise, the products are of high quality.

Date of experience: June 4, 2025
Ohio
1 review
0 helpful votes
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Coupon code
June 14, 2025

I could not find a place to use my coupon code for my birthday - I emailed someone to help me. I did buy the product but I am hoping someone will fix it so I can use the code

Date of experience: June 4, 2025
California
1 review
0 helpful votes
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Unwanted item add ons
June 13, 2025

Items pop up while checking out in which I thought was my order and ordered item by mistake and do not want.

Date of experience: June 3, 2025
California
1 review
0 helpful votes
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Good experience shopping
June 13, 2025

I like that favorite products were available and that check out was quick. I was able to find my product and make my purchase all during my break at work!

Date of experience: June 2, 2025
South Carolina
1 review
0 helpful votes
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Light and Easy
June 12, 2025

Easy to use and very convenient packaging. It's light on my face and fills lines that are fine. Love the product. Love the magnetic glide tool for easy application.

Date of experience: June 2, 2025
North Carolina
1 review
0 helpful votes
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I love these products!
June 12, 2025

The first thing I bought was the foundation. They got the color right on the third try and they did this very willingly. The foundation is fantastic! After that the other products i. E. the mascara, plumping lipstick, etc. have been excellent. Today I ordered their suntan foam. I will continue buying from IL MAKIAGE for all of my makeup needs that they offer. Gloria D.

Date of experience: June 2, 2025
Canada
1 review
0 helpful votes
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Satisfied Canadian
June 11, 2025

Love shopping IL MAkIAGE website, easy to navigate, simple search, amazing products great price and the results are amazing I love the products I have tried so far and I keep adding to that list, they have become a huge part of my skincare routine thanks

Date of experience: May 31, 2025
Illinois
1 review
0 helpful votes
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Seamless transaction
June 10, 2025

Website was easy to navigate and product descriptions were thorough. Ordering was simple and free shipping is very appreciated. Thank you.

Date of experience: May 31, 2025
California
1 review
0 helpful votes
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Broken container
June 9, 2025

Was so excited to get this but the sprayer part of the container is stuck in the top and I can't get it out. Very disappointed

Date of experience: May 30, 2025
Massachusetts
1 review
0 helpful votes
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Website Deceiving
June 9, 2025

As I was checking out, pop ups for extra items popped up and I clicked next and was immediately charged for an extra that I did not want. I hope I can get my money back for that extra quickly. I can't wait for my regular order.

Date of experience: May 30, 2025
Canada
1 review
0 helpful votes
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It would be nice to have the option to change your free gifts for something of similar value or upgradecand pay the difference. Example: I already received the mascara as a free gift, BTW I don't even use mascara! I certainly don't want another mascara nor do I want to lose my free gift so why can't I just upgrade to say a makeup brush and pay any difference? The customer is happy & it really makes no difference to your bottom line.

Date of experience: May 30, 2025
Virginia
2 reviews
0 helpful votes
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Always Easy Breezy
June 9, 2025

Site is super easy to navigate, products are amazing. I am a cancer survivor, so I am extremely cautious about any and all products that I use. I like that I can trust Il Makiage.

Date of experience: May 29, 2025
New York
1 review
0 helpful votes
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Using the site
June 8, 2025

I feel that trying to find a product is difficult. When I tried to order a concealer it took awhile to show up!

Date of experience: May 29, 2025
New Hampshire
1 review
0 helpful votes
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This was purchased for my mother, who has two dark patches on her face. This covers them and under eye very nicely. Doesn't cake, crack, or pill - it's smooth and covers.

Date of experience: May 29, 2025