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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I had this product and stopped using it to try other things, but I'm making a come back because I feel this product did wonders for my deeper forehead wrinkles
Ordering went well but I did write you and tell you I did not find a place for a free item and described in my email
I've purchased many products from Il Makiage. Most of the products themselves are good and live up to the advertisement. Some are just OK. However almost all the products I have purchased have had some sort of packaging malfunction (pump doesn't work, magnet in the applicator falls off, cap threading breaks off, etc).
Love the products sold. High quality, great selection and love the freebies. I wish you sold travel sizes though. Hint hint. You keep making good products and I will keep buying them!
My experience with Il Makiage on the website was great. They provided amazing customer service and even followed-up with a personalized email letting me know they were there to help if I needed it. Great customer service is a must-have feature and quality of any online establishment so I appreciate their value in the service that they provide to their customers. I recommend them and I will definitely order from the website again in the future!
Wonderful products, love them all. Website is very user friendly. Super fast shipping. The coupons are awesome!
I love ordering from this company because of the quality of their products as well as the customer service! Top notch!
I love the way the foundation feels on my face. It doesn't feel or look thick. I have 2 dark spots one on each cheek and the concealer and foundation together covers them well. This product is well worth the money.
I placed an order and was not able to access my account. It took several tries before i was able to cancel a double subscription and I still cannot get into my account
Je commence seulement à l'utiliser mais je crois que je vais adorer ce produit. Le pot est magnifique et la spatule aimantée est très utile, Belle présentation et très bel emballage. Merci!
I appreciate how easy it is to manage your AutoShip and the options you provide. This is definitely one of the best subscription based companies on the market when it comes to beauty products. Easy and hassle free.
Order# ******* I received an email confirmation of my order but it's not showing it was placed. Please advise on the status.
Very informative catering to figuring out what is best for my individual skin care needs and also selecting my ideal color match.
The first time I never received the product. Now, this time they set me up for auto. Ship and I intentionally chose the more expensive route so I wouldn't be put on auto ship but these scammers. That's how they get you and then they use your credit card and they bill you for this whole extravagant amount. Well this time I took my credit card off of their file. I intentionally went back into their system and erased it. And that's the only reason why I use their little funky discount. In in addition to it I bet you I don't get this one either.We shall see. I'll let you know i'm on my other review
Very hard to navigate, all you see is subscribe, subscribe, subscribe. Well I don't need makeup every three months and this is very frustrating.
The website is easy enough to maneuver around in. The best thing for me was my gift code covered my items I ordered and the shipping.
Coverage is great, but 2 items were broken upon delivery. The little spoon attached to the smoothing cream arrived broken and the green color corrector bottles pump and nozzle is broken. I have been needing to use the end of make up brushes to pull out product and that lowers the quality and desire to continue with an expensive product line that does doesn't have proper function.
Me encantó la experiencia de probar sus productos 👏👏👏👏👏👏👏👏👏👏👏 las chicas muy amable la base absorbe rápido me encantó espero me vuelvan a invitar
Why am I not getting two foundations? I received an email indicating that I qualify for a birthday, buy one get one free foundation.
I'm so happy and satisfied that I'm using this products 100% recommend for all the clients! No issue and good quality especially the foundation.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

