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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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There were too many choices to make at the end of my order. I felt pressured to purchase something that I had already denied.
Ordering is easy, the products are terrific, and shipping is quick. I really love the foundation, and the power lift plumping cream!
I purchased the foundation and reached out to customer service as the shade didn't exactly match my needs, and had an immediate and satisfying resolution!
I always have a great experience and love the giveaways and try before you buys. I like that I get coupons and most of the products I get I love.
So, I am a very hard color match even for cosmetic salons in person. My personal matching attempt gave me a perfect match for concealer and I adore how the primer smoothed out my 65 year old wrinkles. The foundation was a bit too yellow so I am waiting for the next suggested match to come.
Best part? I took my makeup to work to show my friends and found that my 'bit too yellow' foundation was the exact match for my friend! Please be aware this is not like a less expensive watery based formula. A very small amount goes a long way as it is very concealing. Even dime sized was too much for entire face, neck and décolleté using a blending brush over moisturizer and then the primer.
Very easy to use! I love that it shows the products on people so you can compare it to your own skin type and hair color. And checkout is easy and shipping is fast!
I ordered a product and was them billed for an add on I didn't request.
Unlike other trial offers, IIMakiage works differently! Initially, a preauthorized hold was placed on my account for several days! Next although I missed the deadline to return the product due to being on vacation, I emailed upon my return with a response that I could not receive a refund. The rep offered to gift the non-returnable item (foundation) and asked multiple questions via email. Also, I don't like the fact of not having live accessibility to a real person. Not only am I out of money, but also out of a product too!
Customer service was great and quick delivery. The products do exactly what they say they will.
Full price was charged. I just wanted the trial...
I found the ordering process fairly easy. Some of the questions were not relevant to me and I did not like all the pop-ups asking to buy more products. The segment on hair care did not have any relevant hair products that I use.
The website added an add on product that I did not authorize There is no way to contact customer service in a timely manner to cancel it.
I'm always skeptical about beauty products but I do absolutely love everything I have tried! 🥰
Pleased w the products and the website! Coverage is wonderful. Shipped as promised.
All the hype about everything the product does,
Blur pores: lie
Flawless look in between fine lines: lie
Moisture with serum: true
Moisture with makeup: true
Makeup coverage: 50% true.
Look 10 to 20 years younger: lie makeup streaks in feature wrinkle, cakie appearance under eyes, smile lines, forehead etc. no smooth appearance at all.
Definitely not ordering again, so please respect the fact that I did not sign up for automatic purchases.
You still put my order through. Then didn't even get the subscribe and save price!
Ordering was pretty easy. I'm a little worried about the darkness of the foundation, but according to the test, it should be my shade? We'll see when it comes in. I'm excited to try the product though.
The makeup matches my skin perfectly. I wish you guys would make a pressed powder to match the skin tone to apply after the makeup. My complexion is so hard to find but I have to say, I love this makeup. No one even knows I have makeup on. The best product out here right now.
Easy to order. Like ad reviews. Thanks. Nothing to say til i try
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

