Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Il Makiage

Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Il Makiage?
grey stargrey stargrey stargrey stargrey star

Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Dot I.
Unfollow Dot I.
Share Review
Report Review

Overwhelmed
February 6, 2024

There were too many choices to make at the end of my order. I felt pressured to purchase something that I had already denied.

Date of experience: February 6, 2024
Connecticut
1 review
0 helpful votes
Follow Sharon D.
Unfollow Sharon D.
Share Review
Report Review

Great Experience!
February 6, 2024

Ordering is easy, the products are terrific, and shipping is quick. I really love the foundation, and the power lift plumping cream!

Date of experience: February 6, 2024
Florida
1 review
0 helpful votes
Follow Leslie G.
Unfollow Leslie G.
Share Review
Report Review

Great customer service
February 6, 2024

I purchased the foundation and reached out to customer service as the shade didn't exactly match my needs, and had an immediate and satisfying resolution!

Date of experience: February 6, 2024
North Carolina
1 review
0 helpful votes
Follow Maribeth D.
Unfollow Maribeth D.
Share Review
Report Review

Always great experience
February 6, 2024

I always have a great experience and love the giveaways and try before you buys. I like that I get coupons and most of the products I get I love.

Date of experience: February 6, 2024
Illinois
2 reviews
0 helpful votes
Follow Rachel B.
Unfollow Rachel B.
Share Review
Report Review

Singing mellow yellow!
February 6, 2024

So, I am a very hard color match even for cosmetic salons in person. My personal matching attempt gave me a perfect match for concealer and I adore how the primer smoothed out my 65 year old wrinkles. The foundation was a bit too yellow so I am waiting for the next suggested match to come.

Best part? I took my makeup to work to show my friends and found that my 'bit too yellow' foundation was the exact match for my friend! Please be aware this is not like a less expensive watery based formula. A very small amount goes a long way as it is very concealing. Even dime sized was too much for entire face, neck and décolleté using a blending brush over moisturizer and then the primer.

Date of experience: February 5, 2024
Arkansas
1 review
0 helpful votes
Follow Amanda T.
Unfollow Amanda T.
Share Review
Report Review

Love it!
February 6, 2024

Very easy to use! I love that it shows the products on people so you can compare it to your own skin type and hair color. And checkout is easy and shipping is fast!

Date of experience: February 5, 2024
Georgia
1 review
0 helpful votes
Follow Kelly G.
Unfollow Kelly G.
Share Review
Report Review

Given an"add on" I didn't ask for
February 13, 2024

I ordered a product and was them billed for an add on I didn't request.

Date of experience: February 5, 2024
Illinois
2 reviews
0 helpful votes
Follow Kayla G.
Unfollow Kayla G.
Share Review
Report Review

Not a Fan!
February 13, 2024

Unlike other trial offers, IIMakiage works differently! Initially, a preauthorized hold was placed on my account for several days! Next although I missed the deadline to return the product due to being on vacation, I emailed upon my return with a response that I could not receive a refund. The rep offered to gift the non-returnable item (foundation) and asked multiple questions via email. Also, I don't like the fact of not having live accessibility to a real person. Not only am I out of money, but also out of a product too!

Date of experience: February 5, 2024
Tennessee
1 review
0 helpful votes
Follow Jill X.
Unfollow Jill X.
Share Review
Report Review

Customer service was great and quick delivery. The products do exactly what they say they will.

Date of experience: February 5, 2024
Canada
1 review
0 helpful votes
Follow RAFFAELA L.
Unfollow RAFFAELA L.
Share Review
Report Review

Full price was charged. I just wanted the trial...

Date of experience: February 5, 2024
Colorado
1 review
0 helpful votes
Follow Debra A.
Unfollow Debra A.
Share Review
Report Review

Reviewing IL MAKIAGE
February 5, 2024

I found the ordering process fairly easy. Some of the questions were not relevant to me and I did not like all the pop-ups asking to buy more products. The segment on hair care did not have any relevant hair products that I use.

Date of experience: February 5, 2024
Florida
1 review
0 helpful votes
Follow Elizabeth P.
Unfollow Elizabeth P.
Share Review
Report Review

Website processed add on order
February 12, 2024

The website added an add on product that I did not authorize There is no way to contact customer service in a timely manner to cancel it.

Date of experience: February 5, 2024
Wisconsin
1 review
0 helpful votes
Follow Tami Z.
Unfollow Tami Z.
Share Review
Report Review

Great Stuff!
February 5, 2024

I'm always skeptical about beauty products but I do absolutely love everything I have tried! 🥰

Date of experience: February 5, 2024
Florida
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

Great products
February 5, 2024

Pleased w the products and the website! Coverage is wonderful. Shipped as promised.

Date of experience: February 5, 2024
Arizona
1 review
1 helpful vote
Follow Guadalupe O.
Unfollow Guadalupe O.
Share Review
Report Review

Bogus
February 12, 2024

All the hype about everything the product does,
Blur pores: lie
Flawless look in between fine lines: lie
Moisture with serum: true
Moisture with makeup: true
Makeup coverage: 50% true.
Look 10 to 20 years younger: lie makeup streaks in feature wrinkle, cakie appearance under eyes, smile lines, forehead etc. no smooth appearance at all.

Definitely not ordering again, so please respect the fact that I did not sign up for automatic purchases.

Date of experience: February 5, 2024
Minnesota
1 review
0 helpful votes
Follow Vicki A.
Unfollow Vicki A.
Share Review
Report Review

Coupon wouldn't work but.,
February 12, 2024

You still put my order through. Then didn't even get the subscribe and save price!

Date of experience: February 5, 2024
Texas
1 review
0 helpful votes
Follow Ruby N.
Unfollow Ruby N.
Share Review
Report Review

Firming eye treatment
February 12, 2024

The product was too strong for my skin. It broke my skin out.

Date of experience: February 5, 2024
New Hampshire
2 reviews
1 helpful vote
Follow Ana L.
Unfollow Ana L.
Share Review
Report Review

First Time Customer
February 5, 2024

Ordering was pretty easy. I'm a little worried about the darkness of the foundation, but according to the test, it should be my shade? We'll see when it comes in. I'm excited to try the product though.

Date of experience: February 5, 2024
New York
1 review
0 helpful votes
Follow Tamika P.
Unfollow Tamika P.
Share Review
Report Review

I LOVE IT
February 5, 2024

The makeup matches my skin perfectly. I wish you guys would make a pressed powder to match the skin tone to apply after the makeup. My complexion is so hard to find but I have to say, I love this makeup. No one even knows I have makeup on. The best product out here right now.

Date of experience: February 5, 2024
Missouri
1 review
0 helpful votes
Follow Margaret E.
Unfollow Margaret E.
Share Review
Report Review

Good
February 5, 2024

Easy to order. Like ad reviews. Thanks. Nothing to say til i try

Date of experience: February 5, 2024