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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Unable to cancel existing auto shipment and replace with new.
Good, but, too many added products to purchase without first trying product
I hope i will get a notice when it is shipped.The product looks great. I am hoping for the best.
I was hesitant at first trying this product. I had already decided that it probably wouldn't match my skin. Shockingly, that wasn't the case. It matched perfectly. Much better than the makeup I was previously using. IL MAKIAGE is most definitely perfect for me.
I didn't put this order on auto pay my prior order to a different address is.First I have the make up on auto. Is my make up 45#
I like quick and efficient! The process was very much that. I'd definitely purchase more products.
Watching the ads for this these woman look flawless and they tell you the great coverage you get. Not with this. I decided to try it and it is no difference between this and the numerous other foundations I have. As a matter of fact Neutrogena foundation has better coverage. They don't tell you that final look you see they also have finishing powder and blush on. I will never buy this again. Very deceptive commercials.
I can only say I'm so happy with the customer service I have received every time I need help. My issue was resolved immediately and beyond my expectation and I love the product.
The only Issue was the coverage, it was not giving me as much as I wanted
Me encanta como se me ve el maquillaje. Es mi tono perfecto. Definitivamente lo recomiendo.
My first order went well received it and colors matched. Very happy so I wanted to add more. But I wanted to ask some questions Ya no one to speak with I ended up ordering or signing up for auto which billed be for all future stuff from my first order. Hell I wanted to do was add the wrinkle cream. All I get is veg emails back. No person to person contact. Not sure I will continue with this company.
So at this point I have no clue what I have bought (I looked at the order it's all numbers no description or pictures)
Easy to navigate and to select payment and recurring order schedules.
I was afraid to do the auto ordering until I knew if I liked the products. Like weight gimmicks that never work! Was I ever surprised! A lot of different products to remember the names the no filter primer was so smooth, the power camo redness defense feels like velvet...then the foundation that was one of my first purchases...felt it might have been too light, fair, but it has worked like a dream. Last night I tried the night time moisturizer and I need to try it a couple more nights but feels just right for my dry skin! Looking for products for my skin to save what I have at this late date of live!
The site is easy to navigate and well organized. I am excited to try my two week free trail set, excited to see if the shade matches.
Not only this time, but every time I inquire about a product or promotion they get back to me within 24 hours. They take the time to fix things or explain how it works. It's nice to find dependable businesses still exist. This time I was having trouble with a coupon code. They did their magic and provided an extra place I could copy the code from to ensure it was correct for pasting. I'm super appreciative.
Got charged for something I didn't want. Tried to put in a gift code for something I did want didn't take it. Probably a good thing to avoid this company entirely.
I love your make up but your website is a nightmare to navigate... I had the incorrect color foundation in my cart and it took many, many clicks and at least 20' to back out and figure out how to remove the product. The pop ups and aggressive sales tactics are obnoxious. I have been ordering since 2022, I know what I want and would appreciate a relaxation of your injured Pitbull methods. Again the products are lovely!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members