On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Hi, I haven't received the order as yet. I hope that I have ordered the right foundation
Although I didn't like the foundation as much as others did the customer service is spectacular.
Hope I will be happy with product when received.
Will send a review after I receive products.
Sounds quite positive based on previous reviews.
Everything was good except that your site would not accept my "virtual" American Express. I almost didn't purchase because of that.
Billed full price only agree to free trail? Shipping only!
Part of my order arrived but the brush and exfoliator was missing and no one is responding to my email. I've been so frustrated I haven't tried the product yet
No vi la diferencia en mi piel. Quedó muy humeda. Estoy muy desilusionada.
I hated it. It wouldn't let me select no text updates. Popup trying to sell crap.
Best products I've used. I ended my subscription as it was in US dollars but they help you out with added gifts or e-gifts to help the cost in the long run.
I had just been badly color matched by a Gucci rep, when I did the Il Makiage on-line color match. This was the first perfect match I've ever had, and it wears beautifully. I was so excited! I emailed customer service, with what I thought was a mistake on their part. Turns out, it was my mistake, but they treated the situation as if it was their responsibility. I don't remember a company ever doing that before. Great products and a great company. I just ordered 3 more products.
I love the try before you buy, not many places offer that. It is hard to find makeup that isn't greasy and matches my complexion. Il Makiage does great with choices to match perfectly!
There is no way to use the gift code I just
Signed up for auto ship order every 4 months please add my discount to my order #*******
So I'm ordering a sample so I can try before I buy it. Meanwhile they charge me $45 before I even got it. The sample that is that was supposed to be for $5.90.
The only reason I left a 3 star review is because when I clicked that I wanted the free trial period with the foundation and only pay shipping when I confirmed my order not only was I charged for shipping but also the price of the foundation. It's very possible somewhere I missed something and why I'm always reluctant to but online.
I love the way this company allows you to try the product and return whatever doesn't work right for you. They also help you to figure out what matches or works better for you. Saves you money and keeps you feeling beautiful.
Best Products, and the very best Customer Service. I usually do not take time to write reviews, but I promise you will not be disappointed. I absolutely love every product I have tried so far. Don't ever change!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Cosmetics Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members