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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I have not received the product yet, I don't think I can give a review.
Super easy to be educated & to purchase. Easy to navigate on website.
This was my fourth attempt to complete my purchase without having to subscribe to an automatic refill. I have contacted several times and been told that it was possible, but could not get past the subscribe option, so I reluctantly subscribed just to be able to make what I wanted to be a one time order, whenever I choose to make. The products are terrific, but the checkout system sucks!
After getting the wrong shade a year ago, I gave up. This year I was nervous to try again. Not only did they help me correct my color match, they gave me a discount just in case.
The questionnaire was easy and helpful for someone who doesn't know a while lot about makeup or finding the right color. I'm still waiting for my order to find out if it is a good match. Will keep you updated.
Wow I have used there liquid eye liner for years and I love iy. It makes putting eyeliner on so easy
Couldn't find the perfect match for my skin tone. The one I have makes me look like I have a deep tan; so, I ordered a shade down, which will most likely be too light. With that said, I will have to mix the two for the perfect match. Costly…
Color has too much green when I apply it. I am looking for something that is more to my natural coloring.
Not happy to spend this much money for products and not be able to find any information on the site or with my order information with my account or with the text telling me the items were shipped
The ordering process was very easy. I also liked that other offers were provided. I'm looking forward to getting my order.
I recently purchased the woke up like this foundation. It arrived quick. The coverage is amazing and true to my skin tone. I have just purchased the brush. So excited to try!
Loved the match tool but the order process is way too aggressive. I was excited about the product until I had to jump through hoops to place an order. Disappointing.
My experience has been wonderful w/ II Makiage! With the assistance of answering the few questions to determine suggested item, the quick delivery of it & the over all product. The "No filter primer" is incredible, honestly. The way it makes your skin feel & look when applying; absolutely blew me away. My make looks flawless all day. So happy with this purchase & am anxiously waiting for the "wrinkles filler". Highly recommend "no filter primer" & will be certain to let you know about the filler!
Thank you II Makiage
I have no idea if I'm getting the mascara free - if I'm subscribed for the other stuff I ordered? I tried to subscribe to get a better price. I don't know if I'm subscribed to the other blue stuff? I don't want to be.
It literally was one of the worst order experiences I've ever had with any company. And I can't believe you sent a survey question about it - is it because others have complained? I almost emailed on my own so you could clarify what I'm getting and when. Terrible.
The team is so courteous and they make customer satisfaction a priority! I really appreciate that! I was truly amazed by After Party foundation, I worked for a well known beauty provider and never had a match that is as on point as this! My new favorite!
I received damaged product and they made it right and gave a coupon code for a future order.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

