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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I decided to try the exfoliator and some other products to see if the hype was true or if I could simply keep using my homemade all natural products.
All I have to say is that the proof is in the tingles! Just my first time trying the exfoliator and my skin felt it working and once I washed it off I saw the difference! This is just day 1! I will continue my two week trial and come back to report any changes, but it's save to share that I've already ordered some more products.
Maybe I've found true love after all…TBD
Have not used either product of my new order yet but I am satisfied with Foundation although I would like a bit more oil or moisture, so it doesn't look as much like a matte finish.
My make up is very close to my skin tone and when I wear it it looks so natural. It does not seem I have make up. I love the Face smoothing primer that I apply before the foundation. Awesome products!
It was ok but your site is a little hard to follow. The main thing is I subscribed but did not get the 20% off.why?
Also my code did not work for 15% off.
I feel a bit scamed! 2/25/2024
I didn't get already but I want it to try.
Still waiting for it.
I am very pleased with my make up. This is my 3rd order and I am not a person who use to wear makeup. But I am now. You can't tell I even have anything on. That is what I love about it
I've worn IL MAKIAGE makeup and experienced excellent customer service with them! They go above and beyond to make sure the customer is happy and satisfied with their products. The e-gifts and discounts they share are wonderful! I recommend them to everyone I know!
I understand that there might be a good deal to be had, but do it another way. I find the constantly clicking out of "ads" to place my order VERY annoying. Come up with a different customer experience.
I have debated ordering for a while because I don't like the idea of an automatic subscription but have heard good things about this makeup so I am hoping that I will be pleased with it.
This is the second time that I have tried to order one bottle of foundation and being tricked into a subscription and reoccurring shipments! I will never order from this company again!
Sharon Miedico
It's always a great experience! I did accidentally order an add-on item, which I have to return.
It was actually pretty fun way to order foundation. Can't wait to try.
I wanted to try out the products longer and missed the final date. But Ilmakiage customer service is excellent. Unfortunately, the ingredients didn't agree with my skin type and I was able to get a credit. I feel that the company is genuinely concerned about their customers and trying their hardest to provide excellent customer service. I definitely recommend this company.
I was reordering your tanning lotion that is fabulous and does not make me stink or turn yellow. Then I seen where I got the surprise gift if more was spent and always the the surprise gift so I ordered more.
I absolutely love the primer and foundation glad I took the chance
I haven't received it yet! Do you know when it will arrive? Is it lost? Who do I contact
Love my foundation, it's weightless, it give you a natural look and I don't have to spend hours mixing to find the perfect match
They spammed me with product promotion so much! It almost seemed intended to confuse me into buying more. I had to refuse an upsell 3 times and each it got progressively more confusing on how to just buy foundation Absolutely hateful experience! I now have a very bad impression of this seller
After receiving this foundation and trying it, it was apparent immediately that the color was wrong for my skin tone and I did not like the texture and dried out feeling my skin had. I have tried several times to go online to create a return label as it instructs you to do and it says that it is unable to process a return label at this time. All attempts to contact the company have been unsuccessful and I do not want the product nor do I want to be charged for it. Now what?
It was fast and easy to figure out your color and I look forward to trying this product.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

