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Il Makiage

3.6

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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New York
1 review
0 helpful votes
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It's the tingles 4 me;-)
February 26, 2024

I decided to try the exfoliator and some other products to see if the hype was true or if I could simply keep using my homemade all natural products.

All I have to say is that the proof is in the tingles! Just my first time trying the exfoliator and my skin felt it working and once I washed it off I saw the difference! This is just day 1! I will continue my two week trial and come back to report any changes, but it's save to share that I've already ordered some more products.

Maybe I've found true love after all…TBD

Date of experience: February 26, 2024
Wisconsin
1 review
0 helpful votes
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New Order
February 26, 2024

Have not used either product of my new order yet but I am satisfied with Foundation although I would like a bit more oil or moisture, so it doesn't look as much like a matte finish.

Date of experience: February 26, 2024
Georgia
1 review
0 helpful votes
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Satisfied
February 26, 2024

My make up is very close to my skin tone and when I wear it it looks so natural. It does not seem I have make up. I love the Face smoothing primer that I apply before the foundation. Awesome products!

Date of experience: February 26, 2024
Wyoming
1 review
0 helpful votes
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20%?
February 26, 2024

It was ok but your site is a little hard to follow. The main thing is I subscribed but did not get the 20% off.why?
Also my code did not work for 15% off.
I feel a bit scamed! 2/25/2024

Date of experience: February 25, 2024
Florida
1 review
0 helpful votes
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Great offers!
February 26, 2024

I didn't get already but I want it to try.
Still waiting for it.

Date of experience: February 25, 2024
South Carolina
2 reviews
0 helpful votes
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Satisfied
February 26, 2024

I am very pleased with my make up. This is my 3rd order and I am not a person who use to wear makeup. But I am now. You can't tell I even have anything on. That is what I love about it

Date of experience: February 25, 2024
Ohio
3 reviews
0 helpful votes
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Great customer service
February 26, 2024

I've worn IL MAKIAGE makeup and experienced excellent customer service with them! They go above and beyond to make sure the customer is happy and satisfied with their products. The e-gifts and discounts they share are wonderful! I recommend them to everyone I know!

Date of experience: February 25, 2024
Wisconsin
1 review
0 helpful votes
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Stop Bugging Me After Order
February 26, 2024

I understand that there might be a good deal to be had, but do it another way. I find the constantly clicking out of "ads" to place my order VERY annoying. Come up with a different customer experience.

Date of experience: February 25, 2024
North Carolina
1 review
0 helpful votes
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Hopefully it will be a good experience
February 26, 2024

I have debated ordering for a while because I don't like the idea of an automatic subscription but have heard good things about this makeup so I am hoping that I will be pleased with it.

Date of experience: February 25, 2024
Connecticut
1 review
0 helpful votes
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This is the second time that I have tried to order one bottle of foundation and being tricked into a subscription and reoccurring shipments! I will never order from this company again!
Sharon Miedico

Date of experience: February 25, 2024
California
1 review
0 helpful votes
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Great experience
February 26, 2024

It's always a great experience! I did accidentally order an add-on item, which I have to return.

Date of experience: February 25, 2024
Pennsylvania
1 review
0 helpful votes
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First timer
February 25, 2024

It was actually pretty fun way to order foundation. Can't wait to try.

Date of experience: February 25, 2024
Florida
1 review
0 helpful votes
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Customer service
February 25, 2024

I wanted to try out the products longer and missed the final date. But Ilmakiage customer service is excellent. Unfortunately, the ingredients didn't agree with my skin type and I was able to get a credit. I feel that the company is genuinely concerned about their customers and trying their hardest to provide excellent customer service. I definitely recommend this company.

Date of experience: February 25, 2024
Indiana
1 review
0 helpful votes
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Great product
February 25, 2024

I was reordering your tanning lotion that is fabulous and does not make me stink or turn yellow. Then I seen where I got the surprise gift if more was spent and always the the surprise gift so I ordered more.

Date of experience: February 25, 2024
Wisconsin
1 review
0 helpful votes
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Foundation
February 25, 2024

I absolutely love the primer and foundation glad I took the chance

Date of experience: February 25, 2024
West Virginia
1 review
0 helpful votes
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Where is it
March 6, 2024

I haven't received it yet! Do you know when it will arrive? Is it lost? Who do I contact

Date of experience: February 25, 2024
Florida
1 review
0 helpful votes
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Exceed expectations
February 25, 2024

Love my foundation, it's weightless, it give you a natural look and I don't have to spend hours mixing to find the perfect match

Date of experience: February 25, 2024
Canada
1 review
0 helpful votes
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Holy upsell
March 6, 2024

They spammed me with product promotion so much! It almost seemed intended to confuse me into buying more. I had to refuse an upsell 3 times and each it got progressively more confusing on how to just buy foundation Absolutely hateful experience! I now have a very bad impression of this seller

Date of experience: February 25, 2024
Pennsylvania
1 review
0 helpful votes
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Ghosted after purchase
March 6, 2024

After receiving this foundation and trying it, it was apparent immediately that the color was wrong for my skin tone and I did not like the texture and dried out feeling my skin had. I have tried several times to go online to create a return label as it instructs you to do and it says that it is unable to process a return label at this time. All attempts to contact the company have been unsuccessful and I do not want the product nor do I want to be charged for it. Now what?

Date of experience: February 25, 2024
California
1 review
0 helpful votes
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My first II Makiage purchase
February 25, 2024

It was fast and easy to figure out your color and I look forward to trying this product.

Date of experience: February 25, 2024