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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I was so excited to get my lipstick. When I opened it I was very impressed with the packaging and the color. I wore it one day and just loved it. The second day I went to put in on and it broke. Then it got messy all over the outside it fell out in my lap and just a mess.
I got an email that said enter promocode "Welcome 10" for 10% off and there was nowhere to enter it.
While trying to place an order to try their make up, I inadvertently clicked on auto replenish. I did not want to do that since I have not tried the make up before. I tried to cancel this transaction and was told it could not be done. Future auto replenish orders could be canceled but not the first one not very good customer service
Advertisement shows wrinkles just hidden away - not true. There is some plumpness but my wrinkles are still very obvious. I bought the Power Redo Wrinkle Fix and
Power Lift Plumping Cream
Too expensive for what results I didn't get.
I tried their foundation due to their return policy. I received the product 8 days ago and tried it four times. I don't care for it. It's thick and makes my skin look flaky. It also caused burning to my face. They refused to accept the return, and offered me $50 in additional product instead. I am initiating a dispute on my card. It took a long time to ship to me and they are saying I had the product for too long. It's barely used! I will never purchase from this brand again. Unethical!
I had questions regarding my egift coupon that wasn't working correctly. It was user error for sure. However, the email response was very professional, quick and easy to follow with no further issues. I had accidentally ordered extra items when I made my first order. They handled it quickly without incident and monies were put back into my account that evening. Everyone has been great, and providing amazing customer service.
I don't wear too much make-up and I'm 52 YO, so trying this product was a little push. I tried it and loved the look, feel and continuous coverage. I'm an African American female with tiny spots on my face from birth. I tried a little bit of coverage on my face, it looked flawless for hours. I would highly recommend this product to anyone, mainly because the make-up didn't make me look like i had any discoloration between my neck and my face, nor my face from the edges of my hair line. It showed no spots and didn't rub off on people when I hugged them. Wonderful product.
The product caused breakout and my skin was still oily.
Way to many extra add-ons. Just wanted foundation and it went into all these other products
I have purchased things from II Makiage before and I love doing business with them. Their products are always what they say they are and shopping online with them is so very easy.
I bought this fountain and didn't like it at first. I gave it another try and now I LOVE it! I wore it to a funeral and it lasted all day and all night even with all the crying.
I've never found my perfect foundation and I'm 32! I use a different brand almost every time and usually mix brands and shades together to get what I want.
I've seen this ad on Facebook countless times, even done the shade rest before. Finally decided to try it and it's a perfect match.
I've finally found my foundation!
I bought this believing I would only pay shipping costs to "try before I buy," as advertised. I was immediately charged $5.90 for shipping plus $76 for the order. There isn't a try before you buy, but a return for an exchange or refund. I did not try the product in my home for 14 days, nor did I have a chance to keep the product I love and get charged for what I keep. Once the product arrives in 3-10 business days, I should be charged if I want to keep it. However, if I don't want to keep it, I now have to work through the process of getting a refund. According to other reviews, this process is time-consuming and difficult. I hope that won't be my experience, but I am led to believe I'll endure the same poor business practice from Il Makaige. Buyer beware.
Great makeup love the foundation and No filter and concealer and now I'm trying the eyeliner let's see how that goes, haven't been disappointed yet. 👍
Easy to use. I love the look of the final outcome. I've received so many compliments. I love it so much that when needed I will order more. This makes me confident to look at other products.
Everything was great except when I opened the box, there was powder everywhere. I'm not sure if the box was dropped or anything but about one third of the powder foundation went all over the place and only two thirds is left.
At first I was starting to get a little upset because what I received didn't match my skin tone for the second time and I was told I my trial period was over which it hadn't been 14 days yet since I received the new shade, but it all worked out.
Fast shipping and the survey brings you to your perfect shade. I'm very skeptical about on line shopping, but I'm so excited that I did! Love these products and already looking forward to my auto shop in May.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members