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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Best make up all around! Never found makeup I was completely satisfied with.
Love this foundation, and I've tried many! I also love my anniversary discount! In this day and age, every little bit helps!
Easy and fun to pick my shade now I can have the foundation I always been looking forward. Son excited to try your product. Now I can finally have foundation that won't leave my skin looking flaked and cracked through the foundation.
I am liking the quality of the products I have purchased from them, and am looking forward to trying the additional products I have just ordered.
I loved the quiz that defined my skin color...I hope it's correct and I believe so.
I'm very excited.
I'm just confused by the final price.
I signed up to receive it every 3 months, which would be $36 per month and free delivery, but I received an email confirmation with $48 per month.
Not happy, just wanted to order the foundation but felt bombarded with too much sales pitch. Ty
Very interested in receiving this product let hope it's works!
First order did not go well so this is my second chance hopefully it works out
I never received my order even though it showed delivered. The process to get it reordered was quick, painless and actually pleasant. Thank you!
I can't believe that these people lied to me. I'm thinking it's a small sample like you get the little perfume packets. But I was not aware that I have a 14 day period and they'll charge your card. That's not honestly fair.
I have purchased several items from Il Makiage and I really like their products. I would rate the products 4 to 5 stars, but their business model makes me crazy. It's like dealing with a sleazy pushy salesperson. You can't check out until you have been asked a half dozen times if you want to add this or that, or sign up for auto replenish. I just want to buy what I want and get on with my life. Also once your order is finally placed be prepared for several emails, per day!
Your products are great, but man are you annoying!
I was given a credit to use for a future purchase. There was no place to add it on the website. A customer rep told me the discount can't be used if the quizz was taken, which it automatically took me to and thought I had to take. I did not see anything about that, so now trying to cancel my order if the discount cannot be applied! Also frustrating there is no phone # to call for help, just emails.
I didn't care for the emails I also am confused about auto ship I do not go through 1 jar in 4 months
With the right moisturizer underneath, this foundation glides on beautifully & looks fresh and natural.
This has been the most stressful and hardest site to order from. Once you select try before you buy, you can't remove it. I've been trying to purchase for three days and I've been unsuccessful due to using. Prepaid card and your system not allowing me to check out a REGULAR PRICED ITEM, not try before you buy. I contacted customer service just for them not to read my questions correctly and they did not answer my question. I figured it out eventually but a very horrible experience especially for a first time buyer.
Based on all the FB ads I kept seeing, it made me really curious as to its truth! The discounts and gifts also gave it a more enticing adventure! Hope it's all they say it is!
I can not cancel my order because they said it was already processed its no way it was processed that fast
NOT happy with their check out process at all. They offered me a trial for $6 and change and when the order was processing a message flashed saying that my "bank" card was not authorized for the trial offer. Then I get an email saying that my order was placed and the receipt shows $54.14 was charged to the exact same card. WTF! I want my money back!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members