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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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So far not so good! I've been pre authorized for the shipping and the full amount. Even when my confirmation email says I won't be charged until after I try it! So lame! 😒
There were too many "after sale" questions. If I intended to buy other items I would have done so during my order process.
Very responsive and helpful. Representatives work hard to help you find your match. Guarantee match by allowing an exchange for a better match.
Fraudulent all of the money came out as soon as I clicked the button and I'm pissed
So far loving everything and I really hope my renewal turns out great so I can order more stuff.
Very easy but it didn't ask me anything about my skin tone and what color would best match me. Is there just one color?
I was under the impression you were only charged the "try me" fee. I was charged the entire price.you cannot find a phone number to speak with a live person.
There are so many "add on" ads that it is very difficult to check out.
Excellent products in this purchase I hope it is satisfactory, nothing complicated when buying
II Makiage does a great job matching their foundation to your skin tone. They ask a series of questions, and then recommend a shade. They were absolutely SPOT ON, with my color! The product is SO nice….the best foundation I have ever used. It goes on VERY smoothly, especially using their brush (which I received as a free gift!). They offer discounts for buying more than one of their products, and also IF you want to auto subscribe. (No obligation, at all). I think I am going to try some of their skin care products.
I did the try before you buy and was charged full price for the order. If that was the case, I would rather go in the store to make sure that it's my "perfect" tone. I'm not a fan of this already!
I definitely was skeptical of the IL Makiage brand at first. I am loving their products. Definitely has exceed my expectations. Love how smooth and flawless I look with their products.
I REALLY AND TRULY HATE THE POP UPS FOR ADDITIONAL PRODUCTS...really turns me off on a product, in fact I almost backed out of the purchase
There are so many things on the site that I wanted it was hard to decide! The site was easy to navigate and I ended up getting exactly what I wanted. I can't wait to try my new find!
Just ordered I am so excited for this to come in so I can try it
Love it! You don't need much so it's worth the money. It feels really nice too. I used it on my forehead and crows feet. I like the free gift of mascara as well. The product comes in a luxurious glass jar with a spatula held on top with a magnetic lid.
Makeup feels so good on your face! Easy to remove at the end of the day.
I don't see the place where I can put my welcome10 code therefore wasn't able to use the promotion code
I was hesitant about reordering with you guys because I have ordered from you before and I took the quiz again because I couldn't remember at first what color I was matched with This time it matched me with the 60 but then I was able to find an old order and I have used color 100 and I use 105 during the summer. So again not sure why it would match me with the 60 but looking at the color completely wrong so I did not go with what that quiz suggested I went with the original quiz that I took hopefully this is not something that goes on on your website to where it gives different information each time a product disordered
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

