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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Overall, I like the idea of trying before the commitment to buy as the products are a bigger price. I would have preferred the option to buy the foundation brush as opposed to needing to subscribe, but I get the marketing ploy there. I'm not big into subscriptions especially for makeup products. Excited to see how this foundation measures up to bare minerals. Hope that llmakeiage keeps their products stocked and doesn't discontinue colors like the problem bareminerals does.
The only frustration I had was being unable to tell which product I was looking at in the My Orders page. The reorder process would have been faster if that info were available. Also, I would appreciate a six month option on the subscribe and save feature.
I have continued to order from this company because of the service. I am given promo after promo to try and it helps making trying different products a bit less scary. I have liked everything I have ordered so far even the free mascara that came with my first order! I truly do enjoy this company
I copy/pasted my review coupon code into the correct field at checkout and when I clicked the checkout button, it didn't register my coupon. Bummer, but everything else was great and I'm excited for my products.
I signed up for a free trial was supposed to only pay $5.90 for shipping and handling and a total of $92 came out of my account. This is the biggest scam I've come across.
It was fast easy and a great way to know about different types of cosmetics.everyhig was pretty much straight forward
The product is fantastic and I have to say making changes is so easy just a couple of clicks and everything works perfectly
It is good, but I wish shipping was free abd you can use more than one code. Outside of that it is perfect
So I was very hopeful and excited to try this foundation makeup. I loved the silkiness and consistency of the product but the shade was just slightly too dark for me. I was going to swap it out but after trying it as is (I didn't go out lol) I discovered it came off very easily. Eating/wiping mouth area took it right off. It was clearly noticeable the lighter area around my mouth had no makeup left on it, also showing that it was slightly darker. I wish it had better staying power like the outlast type. I also purchased the POWER LIFT and I have to say it's outstanding!
The purchase happened so fast that I didn't even get to apply my $15 gift. I'm disappointed that I had to pay full price when I've been a loyal customer for a couple years now.
Received the foundation but it was way too yellow for my skin tone. Have been trying to exchange it, but the color choice keeps coming up the same!
IL Makiage makeup works great. Purchasing products through the IL Makiage site is annoying. They keep trying to REPEATEDLY sell you more products as you're trying to check out. The checkout process is terrible. Too much trickery. Read everything well and scroll to the bottom of each screen to SKIP the nonsense. Felt like they were trying to scam me repeatedly.
Muy mala experiencia porque me dijeron que nomás me hiban a cobrar $5.90 para que lo probara
Y me cobraron aparte $49.32 de mi banco eso no está bien porque ya que yo viera que me gustara hiban a cobrar lo demás asà que quiero que me devuelvan los $49.32 a mi banco por favor
I did the try before you buy promotion, the first set I was sent wasn't not as close of a color match as I would like. I contacted customer service and they replied within a hour with a response and they not only are making efforts to correct the incorrect colors they gave me a gift card towards future orders for the trouble!
The primer I ordered covers all my pores and wrinkles and the foundation is incredible. Weightless with full coverage with small amount of product used. This is by far the best makeup I have ever used. I love it!
I am pleased with your foundation. The color is good for me.
Ended up with an add-on order I didn't want. The products are not cheap and to be pushed for another $40 product (that I don't need), is icky.
This is by far my most favorite, most treasured, most valuable face product I own. I finally found a product that actually works! The demo on the website is 100% accurate and this is now a staple item in my face regimen. I don't think I could ever go without it now that I know the difference! Thank you IL Makiage!
I'm not crazy about being over sold items, so pls let me try your products and we'll go from there.
Thank you
My phone has blown up with emails and texts. Do you really need to send them so fast and so many? I feel like someone is stalking me. I haven't even received my trial foundation yet. I'm almost afraid some guy and a suit and white gloves is going to visit me with a pretty pink box and help me try out the foundation. Lol!
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

