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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Muy satisfecha con los productos, ya los he tratado y si dan buenos resultados, en mi opinion son lo mejor
Your products are really good! When checking out, please stop trying to auto fill and give add on's! I will let you know if I want to refill…. Thanks
They helped me find the perfect makeup. "The after party" turned out to be excellent coverage
Great experience l! Was contacted right away & then again. Great customer service. Of all online shopping experiences IL Makiage makes it super easy to communicate with. I love your products superior high quality.
Me gusta el tono pero el primer que uso no me ayuda a que se vea liso y sedoso
Love your website. Hate that each time I try to complete a purchase there are literally pages of questions...big turnoff for me. Allow people to just move on quickly to complete their order.
Was going to sign up for recurring orders but if this is how they do their customers I'm cancelling my subscription
Very drying and cakey. Color didn't match, I can usually make it work but it felt like chalk on my face.
I made my first order and ended up with $180 over three separate charges even though I chose to try before you buy option. I tried reaching out to the company, and they told me even though I had just placed the order less than five minutes ago I could not cancel it so now I have to wait for it to come to send it back, which is very inconvenient and unnecessary
I love working with IL Makiage. They have great products and great service members. They also ship your products quickly and efficiently!
What I don't like is false advertising. You give choice on whether or not you want the actual product or the sample product. I chose the sample product because this is the first I shopped with y'all. I seen and heard good things but this was a terrible first experience. I made sure that I it was only the sample product if I a screenshot I would put this review. All products said no charge the only charge was the shipping and handling fee and that's it. But then I said email to make sure the order was confirmed and before I emailed I check my account and it said you took $121 out my account. But order sample product and not the actual product because i remember that being the price for the actual product and I said i want the actual product because i don't know this product will do on my skin. But you charge that any way please cancel my order I want my money back. I already sent you email with my iCloud account I will send another email I need to so I can get my money back. After me emailing the several times and never got a person but after putting review the finally got back to me talking about that don't cancel order. I have shipped it back, and then at like it never charged my card but it did. Terrible experience I don't buy from here, my brother and his wife were right there the entire I was order and they seen me buy my products, and I need something was up when it took me to a "sorry something went wrong" page and I go my account and it been charge $121 instead $6. Crazy and they acting like they don't understand what I'm explaining. Now I have to ship back products that I didn't want in to first place and then talking they charge if I keep the product when already charge it.
It offered me an add on but I did not order one. I was charged for one in the amount of $41. Please cancel that.
I've ordered twice before and the product itself is really good. I normally buy Mac lipstick but decided to come back and purchase more from IL Makiage because of how they feel and look on my lips. They are of good quality. I purchase lipliner as well this time so we see how that works.
I love the commutation that they give upon purchasing and through out receiving package.
They are great at working out issues and refunding if need. This experience came when getting a face foundation that didn't work for me.
I just placed the order, so let me try the product and I'll let you know.
The "I Woke Up Like This" foundation didn't work for me. Customer service was very helpful. I ordered the Power lift cream and hope that it lives up to the "hype". :)
Love everything, long lasting foundation. Amazing facial scrub. Amazing lip gloss
They answer me all my inquiry and help me find perfect shade for me. I love their products.
Kept getting pop ups for things I did not want. Had to put in a little too much information just to buy a small product.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members