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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Cancel my orders. Had no intention of ordering 3 products. Cancel all
Website is confusing and the site charged me for things I didn't realize they were charging me for. Hoping they will cancel my order.
I love how smooth my foundation looks, and it's a great match for my skintone. A small amount goes a long way.
I am just confused because I was charged the full amount before I have even gotten the try, not sure how it works
Also there was a hurry and get this gift with your order and then
Oops you're too late
That's not very nice
And I regularly buy concealer from you
Products are easy to find and described well. Customer service is always quick to respond to questions and resolve any issues.
Haven't got it yet but excited to get it I hope it works really good
Honestly, I'm not one that really wears a lot of foundation products. My skin is sensitive, and I usually have some sort of reaction towards most of them. However, I read the reviews on Il Makiage to give it a try. I was looking for something that would give me light coverage, a good color match, and be good for sensitive skin. So far, I love this stuff!
The foundation isn't full coverage as promoted and the concealer also doesn't have good coverage.
My Visa has been charged 3 times for one product when I should have only been charged the shipping fee. I need someone to explain what exchange charges were from.
Very disappointed customer.
There are way too many questions while trying to get out of the site. I almost cancelled my order I just went through. I really contemplated not ordering from Il Makiage. I have ordered foundation in the past and really had a negative experience with canceling my order. I just want to try the firming gel. I really would like experience to be a more positive one.
I tried to cancel immediately, they wouldn't let me. The color wasn't a perfect match so I have to mix it. I had to jump through hoops to unsubscribe. I never received the mystery gift. I'm so over this experience.
Well, I had a $15 off an item and I decided to use it because I needed an eyebrow mascara. So I placed the order. And a popped some other items so I did toss in some of the body tanning with the brush which I have used before and I really like it. And that was a percentage off that as well. I do love ILMakiage Products, Customer Service and I like the packaging that it comes in as well! Thank you! 🖤
I absolutely love using the primer along with the foundation for a flawless look. I'm over 50 so caking is always a problem until now.
I highly recommend it to women of all ages
Love the products and the reps have excellent customer service skills
I have been using these products for a few years now. I really like how they make me look and it is very light. I like trying the new products that come out.
Eye liner best I have used. The IL Making works very well in reducing lines. Be sure to use as directed for best results.
I ordered self tanner to try…I was billed for shipping and handling and also the full amount. I thought I got to try it before I paid for it? This site is too confusing or misleading. I haven't even gotten the order yet!
Upon ordering it never indicates anywhere that shipping will take 3-10 business days, and thats after the wait to get it out. You advertise FREE shipping if you spend more money, and then you ship standard?! I could have chose ANY like item and had it same day delivery. I won't order again.
Not sure If i didnt pick the right color or what but it didnt meet my expectations at all. My face looks very orangy and does not cover sun marks on the face. Absolutely not worth my money therefore I will be cancelling any future ordfers
This is by far the best make up line I have ever came across!
I was charged shipping and then they held for eight dollars and some change so I could try it out before I bought it. They charged me $48 and I still have not received any product. Scam don't buy
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

