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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I'm in need of a foundation but I don't enjoy wearing makeup. Still, I decided to try IL makiage. The fact that I can try it out for free(just pay shipping) was a pretty good incentive. Also, I appreciated how simple and easy it was to make an online purchase. Though I am still skeptical, but I believe in not knocking something until I try it out. Looking forward to my shipment!
I ordered to see if the makeup would be my exact match and decide if I like it, they charged me full price! What a scam!
I am subscribed though, and have been for a few years, so I do love it. I wish there was an app! Having to go to my email to click a link to sign in everytime is annoying. Today, I was offered the "Encore Box." My order was approved, the box however was not. I wasn't given a reason as to why I wasn't allowed to subscribe to the monthly box and get those discounts either.
I ordered the primer. It said try for 14 days and pay only shipping today. So I ordered. Looked at my bank card and they charged me for the product and shipping. I also signed up for renewal product every 3 months. I emailed and cancelled that. What a scam!
Quick on customer inquiries, great return policy. Fast shipping. I did enjoy the products and service i received. I just wish color matching was easier. The quiz is great but it's hard for darker skin. I wish a pop up store could come to canada and color match instead of back and forth returns.
I've really enjoyed my experience buying from this website. Customer service is great and have helped with any and all questions or concerns.
Title says it.
Can't put key words into Search Bar (to include words that are part of the product title) and expect related items to show up. On the contrary, a cannot-find message appears.
As one completes the order, there are numerous pop-ups for additional items (just stop!), or the same items discounted (30%) if one changes the purchase method. Shows just how overpriced the products are when they can do an immediate 30% drop if you decide to buy a larger quantity. I'm not interested in turning over an excessive amount of money for products I haven't tried yet! The saving point for II Makiage is my daughter is using one of the products so I'm basing its efficacy on her so-far-it-might-be-doing-something experience. If this doesn't live up to the hype, I'll be refunding it faster than it took me to write this (requested) review.
It was a dishonest add that said try before u buy just pay shipping an then charged me over 80.00
Not only do I love the products but the customer service is on point! Very fast, thorough and friendly. Thank you!
Very disappointed it said you just have to pay shipping and there was a 82 dollar hold on my card i will never order again and will will recommend to anyone.
My goodness, just trying to purchase and use any discount codes available has become arduous. I love your products, I'm frustrated with the whole experience…. Just let me check out
I got the foundation and it was a slightly darker shade but I was able to exchange easily and they even restarted my "try it before you buy it" period.
I was sent codes for "gift cards", but they were invalid. I was unable to use them. I've reached out to customer service about it in the past; they made it sound like I don't know how to use them. I copied and pasted the codes so they weren't entered incorrectly; they were just invalid.
The products are fabulous and it's so easy and convenient to order online.
Not a good product. Does not cover up at all. Tried two different colors and neither matched or covered anything.
I was excited to receive the products. When the package arrived I scanned the barcodes using the YUCCA App. The products scored poor to bad.
No filter pore less base smoothing primer - Poor - 49/100
Age and redness control - Poor - 36/100
F*ck I'm flawless concealer - Bad - 7/100
Woke up like this - Bad - 0/100
The primer only has one moderate risk ingredient. The foundation has two hazardous and two moderate risk ingredients. I didn't buy any of the powders but the foundation has talc in it so I would bet so do most of the other products. If you don't know that asbestos is in baby powder and that talc doesn't exist without asbestos, look it up. HBO did a really good documentary series on how toxic most beauty products are. Try the YUCCA App. I filled a kitchen size garbage can when I downloaded that app and scanned my products. I works for food and health products too.
I had ordered foundation and after receiving it it wasnt a good match I was given no trouble in getting a replacement so far so good service is fast too
I just wanted to try to free trial not pay a full subscription fee that I'm not subscribed to
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members