On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love they help you find out your shade! Very easy to get the right shade
Hi...decided to try the mascara - and have been using Chanel for over 20 plus years.
I was pleasantly surprised that not only did the Mascara last all day - went on easily with
The brush and allowed my lashes to lengthen with ease...I still use the Chanel primer for extra
Length - but this is definitely a game changer...plus good price.!
Charged me full price for a Free trial thought it was 5$
I highly recommend your product- cannot wait to try the mascara. Finding good coverage that allows your face to breathe and not feel like you are wearing a mask is hard to find. Especially when you are trying to minimize pores. Thank you for truly meeting this challenge. It's much appreciated. I will now where makeup again from time to time as I have not worn it for over 20 years.
IL Makiage products are amazing! I have loved everything I have ordered so far. ILMakiage has the best customer service of ANY company I have ever dealt with! I'm so glad I have found this company!
Gracias por el regalo pero es la segunda vez que lo compro y me envían el mismo pincel... gracias pero ya lo tengo y prefiero su delineador contra agua ese me parece fantastico
Gracias por tener en cuenta mi comentario
They say try before you buy, and was subsequently charged more on my card then what was emailed a receipt for the transaction. Not too happy and I have not even gotten the product yet
This is such a scam I thought I was getting a free gift now I have to send this back this is confusing and misinformation I should've known better your advertising was a misconception
Not for me. Felt the color was off and it didn't cover as nice as I thought it would
Checking out was very easy located what I wanted, and got everything done within five minutes.
I got the foundation and it is a very good match and has good coverage. My only issue is with the website. Can't login without and email first and I don't understand that.
I was suppose to only pay the shipping for now for free trail and it took 2 payments off my card
Just ordered haven't received the product yet but I selected to try the products for 14days and just pay shipping fee but I was charged for the entire order I'm not sure if that was a hold on the amount or not but I see the charge
Only pay shipping for the try before you buy? I was charged for shipping and the make up. $90? I won't even be trying it now. I will send it back immediately off principal.
I like that it gave me the options to choose between different skin tones to find my closest match to my skin's color.
Quick responses & help with what iv thought would be a "too bad so sad issue!
But no they were responsive, polite & quick to make things right
Por fin un test entro de USA para maquillaje en español! Estoy tan sorprendida, hasta una foto me tomaron para ver mi tono de piel. Estoy esperando mis productos dejare una reseña de ellos cuando los tenga!
I was told to pay a trial and charge almost $100 and there is no customer service phone number to directly get to the business and also email takes seven days to get back to you
Love that I can find what I'm looking for quickly and check out. The only thing I would say is some items take to long ti ship.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Cosmetics Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members