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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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Florida
1 review
0 helpful votes
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Love it 🙏💯
May 7, 2024

I wear make up every day due to my work environment, and my face is much better. I'm really happy

Date of experience: April 25, 2024
Virginia
1 review
0 helpful votes
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Not impressed so far
May 7, 2024

I placed an order yesterday- try before you buy. I not only have NOT received said product, but have been charged in full for it? Not what you advertise, I hope your product lives up to its reputation.

Date of experience: April 25, 2024
Canada
1 review
0 helpful votes
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Colors not matched
May 7, 2024

My face looks becomes darker whenever i applied it to my face. I dont like the texture now it's too liquidy and when i blend it i dont see the coverage to my face. I dont see any difference. Im dissapointed

Date of experience: April 25, 2024
Georgia
1 review
0 helpful votes
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Amazing customer service
May 7, 2024

Took care of whatever problem I had! Love their products!

Date of experience: April 25, 2024
Florida
1 review
0 helpful votes
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LIQUID SKIN
May 7, 2024

I am FOREVER a customer. The makeup is Liquid skin in the bottle. I answered the quiz questions honestly and recieved the foundation in shade 170 and it was spot on. I have NEVER been matched more perfectly. I also thought i had a discrepancy and emailed customer service and they responded most graciously with the best customer service response i have EVER recieved. I am locked in and will forever be a customer.

Date of experience: April 25, 2024
Virginia
1 review
0 helpful votes
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Edit cart
May 7, 2024

On mobile - why can't I edit the items that are in the cart? Very strange. And annoying

Date of experience: April 25, 2024
Canada
1 review
0 helpful votes
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Love your products!
May 7, 2024

I ordered this for my daughter and I am sure she will be as impressed as I am!

Date of experience: April 25, 2024
California
1 review
0 helpful votes
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In love!
May 7, 2024

IL Makiage is awesome. Blends nicely. All the coverage this 66 year old lady needs. And I had an issue and they corrected it in immediately.

Date of experience: April 25, 2024
Florida
1 review
0 helpful votes
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No es el color para mi rostro
May 7, 2024

No es el color para mi rostro es muy claro para mi piel

Date of experience: April 25, 2024
Canada
1 review
0 helpful votes
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Perfect for non-make up people
May 7, 2024

I only ever wear make up when I have to be on camera, and honestly this makes my skin look flawless. The best part is that it doesn't feel heavy or sticky at all - which is generally my biggest complaint with foundation. This is super light and easy on my very sensitive skin. I recommend it to everyone!

Date of experience: April 25, 2024
Maryland
1 review
0 helpful votes
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It's awesome
May 7, 2024

I loved it the products my experience it's like I'm crazy loved it

Date of experience: April 25, 2024
New York
1 review
0 helpful votes
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Love it but more info
May 7, 2024

I love your product, however I wish there was a shade sheet so you can select from.
Example I purchase foundation - I woke up like this shade#165 was selected for me and Fick I'm flawless shade#13, but it was a bit off, so I truly wish there was a shading sheet for us to select the next option, instead of doing the test all over again.

Date of experience: April 25, 2024
Ohio
1 review
0 helpful votes
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False Advertisement
May 7, 2024

It's say that it's a try before you buy, today you'd be charged $0 but have to pay the shipping. Ok cool, but it also give you the date you'll be charged for the items. So I processed my order thinking I'd only be charged for the shipping and I was charged for the shipping and the whole cost of the items separately. I wasn't supposed to be charged for two things and now I don't even want to try it at all. I want my money back.

Date of experience: April 25, 2024
Michigan
1 review
0 helpful votes
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Very pleased!😄
May 7, 2024

Easy to order. Lay out is awesome. Very well explained, pictures of items were very bright and color was vibrant.

Date of experience: April 25, 2024
Alabama
1 review
0 helpful votes
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Lies
May 7, 2024

Horrible! They charged me full price PLUS the $5 30 day trial price. I'm not suppose to be charged full price till after 30 day trial.

Date of experience: April 25, 2024
Florida
1 review
0 helpful votes
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I got charge for S&H + the whole amount of the order.
This is false advertisement, I decided to try this brand just because I have the option to try it before as I do not wear foundation and I do not know if this will be my match.

Date of experience: April 24, 2024
Illinois
1 review
0 helpful votes
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Scam?!
May 7, 2024

Says id pay 5$ for shipping i hit to submit order and im charged almost 100$ absolutely not!

Date of experience: April 24, 2024
Washington
2 reviews
0 helpful votes
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Seemed positive
May 7, 2024

Seemed positive, hoping for happy results and low pressure sales activity. Reminders of upcoming renewals will be a game changer

Date of experience: April 24, 2024
California
2 reviews
2 helpful votes
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Excellent Customer Service
May 7, 2024

Love the products, among one of the best I ever used, and also the excellent support they gave me. The package was lost and they were able to replace it. Thank you so much! And to top it off they even gave me a gift card. I feel pampered in more ways than one. Using that gift code now! Thank you!

Date of experience: April 24, 2024
Minnesota
2 reviews
0 helpful votes
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Il Makiage order #2!
May 7, 2024

I ordered this product as I saw it on fb and other social media sites. I also get the emails that show different products. I have the primer and foundation and LOVE LOVE LOVE them. I am excited to try the Power Lift Pumping Cream. I will definitely use these products forever! :)

Date of experience: April 24, 2024