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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Easy to order, reasonable shipping, and good discount! Most important, coverage is "just right!"
I was excited about the offer to buy one get one! The "get one" didn't show in my cart but fingers crossed its included in the delivery.
Hi! I agreed to do the 14 days sample for 6usd ( shipment) and today I realized they charged me 64usd! I never agreed to that
You guys change the entire amount of the products a even when I chose try it first, my account is overdrawn
I have been ordering the same product for sometime but I got in the mail yesterday the wrong shade of concealer. There's no record of my previous purchases to remind me of what shade I have been getting in the past.
I am in my 60's and have tried so many products, too many to name. I have oily skin, even at my age deal with acne, my previous foundations were too thick, since I also tried to cover up redness in my skin. Used this foundation for a month and absolutely love it. Coverage is amazing, in addition it stays on all day. Absolutely love it.
I believe that I will be charge only for shipping and after 14 days I have to pay the whole amount.
When I did the transaction I was charged with the full amount.
False advertisement. Cheating customers on products yet received.
The information is very clear and that make me very confortable and exited to continúeto try the diferent products.
While I loved the product, I was billed for a 2nd purchase that I did not make/authorize or receive a month later.
Easy to order & registering was also a snap - haven't received my product yet but will let you know :)
Still have not received my products and u have been charged full price twice! Disappointed with your false advertising
Once I got in touch with Customer Service my issue was totally resolved in a timely manner!
Acabo de hacer mi pedido se supone que solo me iban a cobrar el envío y durante los 14 días de prueba se me cobraría el resto si decido quedarme con ellos y al momento de pagar el envío se me cobraron los productos
Coverage is not as amazing as advertised, no better than all the others. The only thing about this makeup that I did like was that it did not rub off.
The worst customer service. Trying to contact them since day one and there's no answer
I tried multiple times with multiple credit cards and it would not let me order
Website is flawed. Kept rejecting my credit cards
Finally got it through PayPal with the same credit card
Wasted so much time. Will think twice before ordering again
I loved the process of choosing a color and felt it was accurate. After I chose my foundation I was asked multiple times about purchasing additional products. I declined. Then I saw an offer which I wrongly assumed was for a 20% discount on the product I was buying. It was not. It was another offer for something I had already declined but for 20% off. I felt it was somewhat deceptive and this was my very first time trying this product so I am not sure what to think.
Muy mal porque dijieron que antes de comprar mandaban una muestra y es mentira y quiero mi dinero para atras
I ordered the samples, paid for shipping, and soon after I saw that they charged me an additional $134.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

