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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Very helpful finding my match. The recommended Add-ons were also perfect I am an older woman and finding makeup that looks great without highlighting creases and lines is not always easy. So far everything I've tried is looking good
Very helpful finding my match. The recommended Adonai were also perfect
Immediately after my purchase online, I received five emails. This is way too much and makes me want to cancel my order if I wanted to add to my order I would've done so.
I have found this make up to be a perfect match and it goes on so smoothly. I am 67 years old and I am frequently told that my skin looks great. I use the foundation and under eye concealer and I think this is the best make up I have ever used.
Il Makiage's website boasts seamless navigation, making finding the perfect shade a breeze. The color match was spot-on, enhancing the overall shopping experience. However, the product's coverage and blendability were disappointingly average, failing to justify its higher price point. While the brand excels in accessibility and precision, its performance fails to stand out amongst competitors.
Il Makiage makes fantastic cosmetics, from makeup to skincare. It honestly is among the very best cosmetics available. I gave II Makiage 4 stars opposed to 5 stars simply because their prices are steep. Not everyone will be able to afford it. If they lowered their prices just a bit, I'd definitely give 5 stars. However, they are one of a kind as they have an offer (at all times) where you can try some of the products before actually purchasing and they send you the full size products to try. If you don't like any of them, you can send them back, free of charge. If you decide to keep them, they will charge you for them. Also, if you accidentally order the wrong shade, they accept returns for the correct shade, free of charge. They also have this quiz to properly match you with the correct shade and type of foundation that is right for your skin. That's a lot! I believe the pros outweigh the cons here. All in all... It's difficult to find better cosmetics with such wonderful customer service and offers.
Not happy with the product. It doesn't really fill lines and when you put makeup on over it, leaves a pasty film
The experience to order was great and simple! Loved it and can't wait for my order to get here which is quicker than I expected
Can't wait to try my new products!
The customer service has been exceptional. I just received my new colour foundation and now with a their gift of appreciation I have ordered a beautiful shade of lip colour. Thanks for the e-coupon.
I was told I'd only be charged for shipping until the trial period was over but I was charged for shipping plus my entire order upfront
I signed up for the free trial. I payed $6.99 for shipping with my Apple Pay. I checked my account and was charged $130. I'm waiting to hear back from costumer service, but this is very misleading. I did not agree to pay this and need to be refunded. Buyer beware.
I wanted to order only powder, but they slipped me other products with a tricky button to get 20%. I clicked on it, hoping to just get 20% off my next purchase. But at that same second, other products were automatically added to my first order. This looks like a scam!
Well I ordered make up and paid my five dollar shipping and somehow I got an add on order which I didn't do and there was no way to cancel it.
It's good enough description for a most of the product. You can find easily and chose for type or direct what you need. On phone site works most better PC, I couldn't place my order and surfing when use pc, cause every product downloaded more then few minutes
My experience on the! Makiage website was pleasant and fun. They are an upstanding company who keeps their word and stands behind their merchandise. I will definitely shop with them again!
I have been happily using the foundation and consealer for a year now. I wont make it long, just gonna say " I'm completely satisfied, and cannot use another brand now". Just added the No Filter primer to my next order. I'm really excited!
I've been wanting to try your foundation for awhile now and today I was given the chance to take a survey for $50.00 credit towards your products and it went perfectly. I'm so excited to try it.
IL MAKIAGE foundation blended well into my skin, I WOKE UP LIKE THIS foundation has neutralized my redness like a pro and covered up my patches of post-acne pigmentation.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

