Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The color option chosen for me was to orange to actually match my skin and the coverage doesn't cover my freckles or under eye bags very well. In advertising it appears to flawlessly buff into skin but no matter the application I try it still ends up streaky and if it was closer to my skin color I think it would blend better but with the color I was sent its very noticeable. It's not the best brand for me.
Ordering is quick simple easy, shipping is fast and the products are amazing.
Usually, I avoid to order cosmetic products on line. But I'll Makiage gives to me the sense of certainty of my choice. Easy test, possibilities to return wrong items and subscription make my way to achieve better looking 60+ woman relaxing adventure.
I bought the no filter base product I wish I would've did the try before you buy but I got sucked into the good reviews smh putting it on feels like a light weight baby oil my makeup doesn't last long it smears easily with this stuff on I would barely dab my face and my makeup looked bad I tried this for a week then tried with a matte base that helped a little bit but no i probably won't get my money back but I won't be buying again
I am not happy with their advertising. I thought we try it for free but no I lied to myself clearly. $141 was deducted from my account instead of $6 shipping fee. 141 for foundation is too expensive for me. May I please get my money back, you may cancel my order. I feel ripped! I have no money left in my account now, how will I survive the rest of this month!
You make beauty easy to deal with!one of the simplest things in my life! Thank you!
I was placing an order and my card would not accept the type of payment method (thats a 1st). So I ordered and was almost checked out. When I got to the page after I placed my car info, a 20% off coupon popped up. It asked if YOU WANTED 20% off, and I had checked the box. Next thing I know, I was charged an additional charge on my card. My thing is this, there was no verification if I wanted to make the 20% off (which happens to be an additional product, not for the items you may be ordering, but off ANOTHER item. I didn't have a choice to decline. As soon as I hit the green button, it charged my account. Now I'm not even sure the item that I just (didn't) purchased, is a product I even want. I just don't like whole payment process. I'll see what the makeup has to offer...Slightly disappointed!
I love your product, but do not want to receive them automatically,I prefer ordering them when needed.
Please note this,thank you!
I am very unhappy with the check out process. I was UNABLE to use the " Birthday Discount" code at check. Please apply the discounted code IMMEDIATELY or VOID the transaction. The checkout process moves VERY QUICKLY...
So far, no immediate results as claimed by the videos or other reviews. I have used it 3 days in a row both AM & PM have noticed no change in my skin. Will continue to use it until gone. However, I feel I already know the outcome.
Love the foundation but still would like to have you recognize the 20% off and free shipping offer. I requested a delivery every 4 months thank you
I had been wanting to try IL MAKIAGE for a while til I decided to take the test. I was very incredulous about everything that was advertised, specially the test to find your right match; anyways.I took a chance and I did it and it worked great for me! I applied it on my face the very next day and the foundation, primer and concealer are beyond my expectations! They apply smooth and the match was right. Would definitely recommend it and will buy again!
I purchase this item with the understanding I'd get to pay shipping then try if I like I keep and pay $103 I checked out pay $6 the the next day they charged my card $103 the product hasn't even shipped yet I'm confused at this point keep it
I'm paying $110 for signing im not even sure matched my skin
You guys fooled me with the try before you buy but not worries I'll call first thing tomorrow to cancel and just continue using what I get try in the stores
I had the hardest time getting to my previous orders & discontinuing the products I don't like. Customer service is also hard to reach. So I'm actually not sure if my purchase pushed through.
I'm 45 and I almost never wear makeup so I was just looking for a natural overall powder to keep me fresh looking and won't break me out. I sent a photo of myself with just basic moisturizer and explain that I sometimes get chin acne due to early stages of menopause uggers. They didn't try to sale me anything but what they thought I needed. Im hoping once I receive my items 🙏 they will become a part of my daily routine.
Doesn't mention they are going to take the full amount for the try before you buy thought I was just going to get a sample such a rip off I don't even want to try it not worth the hassle at all!
The experience of choosing yhe color for my skin color was amazing. I'm sure zi will like it. They are right, there is no other company like this!
I find your website cumbersome and difficult to navigate
It took me several tries until I finally was able to place the order for the product I wanted to buy
I hope I am getting what I need
I am so impressed! My foundation was spot on and went on flawlessly. I am definitely a new customer for sure!
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

