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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Love the match just wish shipping was faster. And returns have to be WITH IN there time period to receive to get a refund if u don't like the product. I still have a couple items I now can't return. So watch your timing
The blush arrived broken into pieces. This time, the foundation did not cover well as I am used to; it was dry and cakey, despite my proper prep. Initially, I was told via email that I could only exchange the broken item. However, when I sent the items I wanted to exchange, they changed their mind without explanation. I thought I had one month from delivery, but apparently, it's one month from ordering, which feels deceptive. The products arrived very late, and while they replaced my foundation, I had to keep the broken blush and bronzer.
Excellent site to go through and figure everything out before ordering!
One of the best foundations I've ever used (and I've tried many over the years) but more importantly than the quality products they offer, they have top notch customer service and great communication which makes me very comfortable to spend my hard earned money with them. Would recommend 10/10!
The site was easy to navigate and I was able to find what I needed easily.
So far I have order the wrinkle redo, eye filler and face primer and I have loved them. Products ship quickly and the customer service has been excellent.
While filling out the form I was asked if I get lighter or darker this time of year, I said darker as summer is coming and I'm going on vaca. The foundation and concealer is too light for me this time of year. I may have to wait for winter to use it.
Overall, I thought this product was ok. It was smooth, and I thought the primer was the best part of the system. Then, the program allowed for free returns, I went through it and then accidentally hit the "give me a gift card" without meaning to and now there is no way to go back to just a refund.
I was fine with this corporation and product.
The make up is ok, getting a refund is confusing and very little help. The foundation does not go on smoothly. Mascara is very nice. Not worth the price and they really don't refund you when you are not happy.
I had a subscription previously which I canceled. I have been charged not once, but twice after cancelation! This is unacceptable! I have to dispute with my credit card and cancel so I won't be charged again.
I received 2 separate charges to my account for the shipping as well as the product and was not supposed to be charged for the primer unless I decided to keep it. This is false information given.
Sadly this product did not live up to my expectations after watching ads and assuming it would really work for me. The feel of it on my skin was really nice, however it wound up, clogging my pores and giving me some pimples over time. I have been without pimples for the longest time. I do have sensitive skin so I'm not sure if it's because of that. I really wanted this to work, but unfortunately it did not for me.
I opted for the trial, pay shipping now and full amount later if I decide to keep the items and I was charged the entire amount right away!
I had a giftcard to use and I was extremely pleased with the amount of detail on each product to help make a decision. Good skincare products are hard to find so I read each product description. Also received a free gift with my order as well!
I'm sad that I can't find all the products available, Only a select few. Love the power lift.
Sadly this makeup made my skin look very dry and flaky
As a makeup Aficionado, and lady with a makeup tutorial page - I wanted to recommend this Foundation. But honestly most can get a quality foundation for half the price. I *want* to love it, but the videos just aren't depicting real life. Hopefully they can offer some coupons or $ off in the future.
I bought the power rewind eye tightener with high hopes! I finally received it and was excited to try this so I applied it to my eye area and walked away. I forgot all about it but when I returned to the Mirror, I was totally disappointed with what I saw… my wrinkles were more enhanced! It was absolutely terrible and I can say this with regret that it did not work at all, if anything it made my wrinkles much worse. Very disappointed!
I just placed an order not even 6 mn and then don't give me any options of cancellation
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

