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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I love this company and their products! I've tried their lip products and their sun protection products, they work as stated and the customer service is excellent!
They are generous with coupons as well!
Great company.
Please delete an add on order that popped up really quickly while i was making a first time order. Such a bad experience. I ordered this product when the foundation looked so beautiful on my niece. I am delighted to try it but i did not order the add-on order, it popped up quickly then I received a confirmation for it as well. Please credit my card and cancel the add-.on order. Do not make this first time a bad experience.
Hi. I was so excited to reorder your product that I even made it a 2 monthly repeat order. I read all the fine print and then I confirmed the order. Low and behold it was telling me I would be charged a 200 and something annual fee, yet no where did it say that before I confirmed. I can not believe your undesirable practices here. So when I get my product, because I canceled but they said it had already been processed even though it was under 1 or 2 hours of confirmation. So when I receive the products I will be sending it directly back back not because of your products, BUT because of your unethical practices of doing business this way. So sorry as I was looking forward to this but not now. Thank you, Deborah Whitwell
I love the coverage it gives to my imperfections, and it matches my skin tone perfectly, and the texture is beautiful.
I would have loved to give 5 stars but I got tricked into purchasing something else because I thought it was offering a discount to what I purchased not for a different item!
Listen, please listen, I didn't not receive my makeup they clam was order on March 30. I don't want the makeup, I didn't like the makeup and cancel all orders all future orders. PLEASE. I have noticed all party, PayPal, your customers service.
I didn't receive, or order make up. I have been trying to clear up this matter. Please I didn't receive the make up
This was my 3rd foundation and with your help we finally nailed it! #40 is my color! Thank you for not giving up!
Site wouldn't load for try before you buy. Ended up buying at full price. Kept having to start over. Wouldn't let me delete from my cart. Site needs to be updated. It doesn't work well as is.
So after much debate I decided to order the foundation, lip pencil, no filter and f*uck I'm flawless got a free liquid eyeliner. We'll let me just say absolutely the best makeup ever. I have worn Clinique since I was 13 and Estée Lauder foundation recently due to turning 54. This is by far the absolute best makeup. Feels like I have nothing on and the color matching is exactly correct. The packaging was also very beautifully displayed. Will definitely be recommending all products to friends, coworkers, family and social media.
It is so easy to order from Il Makiage. They process is quick and they can help if you have any issues or questions.
The SKIP button wouldn't allow me to click it (it was greyed out) and so I tried clicking the 20% button assuming it would ask me first before I wanted to add on and it didn't. It went ahead and added on to my original order and I didn't want to add on! Now I'm out more money and I didn't want the exfoliator. Pretty upset...felt like I was tricked!
My only issue is I was unable to try before purchasing. Who knows if I'll like if I might like it or not
I ordered the trial try before you buy.
I didn't realize that I would be sent full size product, that I need to keep, and be charged after 14 days!
I did not approve this full size order.
I just wanted to try the makeup before I decided to buy it.
Love love love all the products. My only complaint is price but other than that I have been very pleased with them
I am a repeat customer and have told many of my friends about these amazing products. The online shade test is very accurate! And the customer service is 5 stars!
I absolutely love IL Makiage! Going to their website is such a treat to myself and I am always excited to see their new items! Checkout is simple and promo codes are easy to put in and always work. 10/10 experience from me!
I purchased Il Makiage Anti-Aging Flash Firming & Depuffing Eye Treatment a couple of weeks ago. I noticed a difference after the first application. I don't get much sleep, so my eyes look pretty bad. I have dark circles, puffiness and lines. A few minutes after applying, the puffiness really decreased. I look younger and like I don't have insomnia. I will definitely be buying this again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members