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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Put hold on my account for the full amount. Didn't charge me just the fee. Waiting to see how it turns out.
I do like some of the Il Making products and have purchased some of them a couple of times. It is very annoying that you can't just simply checkout. They continue to have screen after screen with other products with a small button at the bottom that says "skip". You are never really sure whether or not you have completed the checkout process, this all happens after you have entered your credit card information. Il Making is also big on their auto-replenishment program which it seems to just set up for you at the interval they seem to think is best! Cancelling auto-replen is just as unsure as the checkout process. Their step by step cancelation instructions do not even pertain to their website. There is no "auto-replenishment settings" nor is their an "edit" button. I unchecked the items that were checked by them for auto-replen and then crossed my fingers that it actually worked because once again there isn't a submit or confirm button. I have thought about finding other products from companies that have clearer website and ordering processes but just haven't done it yet. This last order may be just what motivates me to do it!
I wanted the product that I purchased but the other crap annoyed me to no end… the 'add ons'. Uggggg
The makeup I've tried so far have been perfect matches and apply so beautifully. I also can't say enough about their customer service! They are so quick so respond and extremely helpful!
Lastimosamente no he tenido suerte con las bases,,, el concealer fue el tono perfecto para mi hija y el delineador es un espectaculo,,, al igual que los regalos que enviaron muy buenos la brocha y el gloss,,,,Servicio al cliente ha sido muy bueno y atento,,, gracias Alba,,, me dieron un código de regalo con el probaré el primer,,,espero cumpla expectativas
This is fraud. They never said they will charge for whole subscription. But once I clicked on pay. They charged for whole subscription + the shipping charges as well
I love the products! Everything I've ordered is of absolute quality and I see results! The only thing I don't like is that when you order one product they literally make you take the second product because the skip button does not work. This has happen every time and sometimes I just don't have enough money for that second item promoted. Someone should check that out.
I have never found a cover-up that blends so well. Absolutely love this!
I absolutely love this stuff. It looks so natural. Easy application. I have recommended to all my friends.
I was supposed to be charge $5.99 and I was charge full price I'm only doing the trial it's my first purchase
When I received my order the foundation was leaking really bad it was making a mess inside the box
Everything was very nice and my concerns were addressed 🙂
I've always loved Il Makiage and has been using it for a couple years. I never have to use a foundation eversince and I am always getting praises on how natural my skin looks like. This time I went on Autoreplenish but the discount did not reflect and instead I paid more. Pls check my account I got overcharged.
A lovely detailed analysis of your skin type/color without being too time consuming.
Beautiful products.
I used them when I was younger and am now returning back to them in my older years.
For me it's the foundations and concealers that I love.
I tried to use the code you provided for my birthday and it didn't work.
ORDER # *******
Buenos dias:
El dia 22 de mayo hice mi pedido con un total de 47.93, era una base #45 y de regalo me enviaban una brocha, tambien me inscribi en la reposicion automatica de cada 3 meses.
Mi pedido devio haber llegado el dia 29 y hasta hoy 06/01 no lo he recibido.
El dia 23 de mayo vi el descuento en mi cuenta corriente de 47.93, que es correcto,
Y el dia 28 de Mayo me han hecho otro decuento de 64,45 que es incorrecto, yo no he hecho ninguna otra compra, podria solucionar este probema por favor, les agradecere
Gabriela
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members